Adaware antivirus version 12 has stopped downloading definitions.

Mick H

• January 05, 2025 12:26

Hello

Firstly I should point out I am using Windows 7 with Adaware V12.10.176.0 (Free version).

My problem is that yesterday I noticed that I have No Definitions, The panel shows Definitions N/A and updating doesn't solve the problem. Rebooting PC today and it's still the same.

Maybe this  version for Win 7 is no longer suppoted ?

Thank you
Mick H

0

• Official comment

  

  Megan

  • January 06, 2025 16:59

  Hello Mick and Joe,
  
  Thank you for letting us know about your situation. 
  We regret to inform you that the decision was made to discontinue Adaware antivirus software. 
  If you have any questions or need assistance exploring alternative options, our support team is here to help. Thank you for your understanding.
  
  Regards, 
  Adaware team 
• 

  Joe Bertuzzi

  • January 05, 2025 22:51
  • Edited

  Same issue here with Window 10 on Dell laptop.  

  Adaware free antivirus,  ver 12.10.249.0.   

  "Your Definition files are outdated"  is the message.  

  "Number of signatures  N/A"

  "Defintions release N/A"  

  It does look like the "Check for updates"  button is working.  

  The Quick scan button is not working but it does look like automated scanning is working.  

   

  Windows up to date.   Dell laptop up to date.  

  This started Jan 1,  2025.   

  Thanks..  

  0

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