how does one remove a vieus

Customer

• June 03, 2021 16:54

lately i have adaware delete SppExtComObjHook.dll when windows 10[64] loads.

this could have been caused by an activation prog for office

as a consequence

windows' images doesn't load

 scheduled tasks of RegistryFirstAid 11 pro are stopped

any suggestions ?

 

schedualer RFA11.pdf

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  Support

  • June 03, 2021 16:54

  
  

  
  Hi noach,
  

  
  

  
  I suggest that we first check if it's a false positive in adaware antivirus. Please follow the instructions in this topic: https://forum.adaware.com/index.php?/topic/18033-guide-for-posting-false-positives/
  

  
  

  
   
  

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  Support

  • June 03, 2021 16:54

  
  

  
  I got the reply in a PM:
  

  
  

  
  

  
  

  
  Quote
  

  
  
  

  
  

  
   
  

  
  

  
  thanks you so much Cecilia
  

  
  
  

  
  attached the report https://drive.google.com/open?id=1e1kdgADylcuuHyu_Sotd9qS8UnFGYzQE
  

  
  
  

  
  i uninstalled office 2013 and installed office 365 [ licensed ]
  

  
  
  

  
  the problem disappeared ,
  

  
  
  

  
  as well as a script running in CMD
  

  
  
  

  
  when windows was loading after password .
  

  
  
  

  
   
  

  
  
  

  
  another problem that appeared lately in
  

  
  
  

  
  windows "pictures" [ part of windows ]
  

  
  
  

  
  i removed and reinstalled but the problem persists i.e.
  

  
  
  

  
  the app. opens in a blackend window and closes .
  

  
  
  

  
  thanks again
  

  
  
  

  
  noach
  

  
  
  

  
   
  

  
  

  
  
  

  
   
  

  
  

  
  You're welcome :)
  

  
  

  
  I'm glad the problem with SppExtComObjHook.dll has disappeared.
  

  
  

  
  Sorry, for general problems with Windows I suggest that you ask in one of the many forums specializing in Windows problems.
  

  
  

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