issues starting adaware realtime protection

Customer

• June 03, 2021 17:04

I have uncovered a serious glitch where if you stop ad-aware antivirus using the right click option on the tray bar, you can not restart it or open the user interface. It also wont restart if i reboot the machine.

 

Will add screenshot and zip files shortly after dinner

 

 

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  Support

  • June 03, 2021 17:04

  
  

  
  

  I have uncovered a serious glitch where if you stop ad-aware antivirus using the right click option on the tray bar, you can not restart it or open the user interface. It also wont restart if i reboot the machine.

   

  Will add screenshot and zip files shortly after dinner

  
  

  Hi rosendalek19,

   

  Lavasoft is still trying to solve this problem.

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  Support

  • June 03, 2021 17:04

  
  

  Hi rosendalek,

   

  Thanks for the report.

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  Customer

  • June 03, 2021 17:04

  
  

  Just a "heads up" that may work.

  Use Ccleaner or manually, delete Ad-Aware from the start up folder and restart.

  Then use Ccleaner or Manually re-add Ad Aware to the start up folder and reboot once more,

  it should start. I have had this issue before while beta testing Security software, it has worked for me in the past.

  Hope it helps you.

  PeAcE

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  Support

  • June 03, 2021 17:04

  
  

  
  

  I have uncovered a serious glitch where if you stop ad-aware antivirus using the right click option on the tray bar, you can not restart it or open the user interface. It also wont restart if i reboot the machine.

   

  Will add screenshot and zip files shortly after dinner

   

   

  
  

  Beta 3 has been released, please install it and report back the result.

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