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Checking for updates definitions takes too much time

Customer

Steps:

1.Open AdAware 12 application
2.Click “Check for updates”

ER: Checking for updates definitions takes a few seconds. After it definitions starts to downloading or some message appears if no updates availiable.

AR: Checking for updates definitions takes too much time, about 2-3 minutes instead a few seconds. No messages appears if no updates availiable.

 

Environment: AdAware 12 beta5, Windows 7 64 bit real machine.



 

0

Comments

7 comments

Date Votes
  • Support

    Hi Valerii,

     

    This is by design (not a bug).

    0
  • Support

    It looks like bug. In all application that I used, this process takes 2-5 seconds.


    I agree, but that's what Lavasoft told me.

     

    Please install beta 7 and see if it's faster.

    0
  • Customer

    It looks like bug. In all application that I used, this process takes 2-5 seconds.

    0
  • Customer


    I agree, but that's what Lavasoft told me.

     

    Please install beta 7 and see if it's faster.


    Problem still appears

    0
  • Support

    Problem still appears


     

    Lavasoft will try to decrease the time.

    Note that it also depends on your internet connection and the time to transfer information between your computer and the server over the internet.

    0
  • Customer


     

    Lavasoft will try to decrease the time.

    Note that it also depends on your internet connection and the time to transfer information between your computer and the server over the internet.


    I have fast internet connection with speed about 95 Mbps. I think that problem is not related to internet connection.

    0
  • Support

    I just got a report from Lavasoft that the code has been changed to decrease the time, but I don't know how much.

    0

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