It take long time around 9 hours to go with full scan
Here are all steps to reproduce
1. Enable Network Protection
2. Enable Web protection
3. Enable Real Time Protection
4. Enable Email Protection and log in gmail account to read email
5. Run scan on this step
6. Click on Software Update available and then download
Expected result : Time should be normal, not take a long time like this
Actual result : Normal time for full scan is around 2 hours and 45 minutes but calculating times for this scan is over 9 hours. It would be affected to performance. Please check all logs and picture attached
For ad-Aware logs, please access link https://drive.google.com/open?id=0B3N1nTHLgaucX2pOMmdwaklLRTg
Thanks,
Son Phan
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Hi Son,
Your steps ends with clicking on Software Update but you have written about scan times.
Are you using the latest beta version, number 7?
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Hi CeciliaB,
Actually, i use number 5 first and update to number 7. And then i install number 5 again but it seem that it's automatically update to 7. Should ignore second picture in my reply. Btw, i also modify steps to reproduce issues in description.
Thanks,
Son Phan
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Hi Son,
It takes longer time to scan large files compared to small files.
If the estimated time is calculated from the number of files and the first files are large, the estimated time will be longer than the real time.
If the estimated time is calculated from the size of the partition (hard disk) and the first files are large, the estimated time will be shorter that the real time.
If the estimation would be calculated from a thorough analyze of the size of all files, it would prolong the scan time (few customers would appreciate that).
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Thank for explanation, CeciliaB.
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You're welcome
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