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General questions about AdAware Free 10

Customer
Good evening,



I've a few questions about the new version of Ad-Aware Free v10 : (Questions are about the FREE version ONLY):

====================================================



1- What engines does Ad-Aware Free V10 use ?



2- What are the new features in this version ?



3- Is the real-time file protection feature available in Ad-Aware Free V10 ? (Not Processes!)



=====================================================



Best Regards,



Bayan
0

Comments

72 comments

Date Votes
  • Customer
    [quote name='LS Ann' timestamp='1330015179' post='133371']



    Hello,



    Thank you for the help.



    Such processes like AdAwareService.exe and SBAMSvc.exe can be stopped only by administrator. It is not a bug. It can be changed but Microsoft requires that all processes can be stopped by administrator. If you stop AdAware.exe only Ad-Aware GUI will be stopped.



    Thanks,

    Ann

    [/quote]

    Do not agree.You can never stop processes of Avast, Kaspersky, Panda, Comodo, Symantec...etc.
    0
  • Customer
    [quote name='CeciliaB' timestamp='1328724216' post='133085']

    Hi sophos,



    Note that Ad-Aware version 10 is not released yet. The version circulating on internet is not the version to be released, see [url="http://www.lavasoftsupport.com/index.php?/topic/32128-ad-aware-10-almost-ready/"]http://www.lavasofts...0-almost-ready/[/url] . I am beta-testing Ad-Aware 10, but that is the Pro version and my answers might be incorrect.



    1. Lavasofts own and VIPRE.

    2. See [url="http://www.lavasoftsupport.com/index.php?/topic/32133-new-features-of-ad-aware-10/"]http://www.lavasofts...of-ad-aware-10/[/url]

    3. Yes

    [/quote]



    Hello ,



    When reviewing the new features in Ad-Aware Free V.10, I noticed that it only offers :

    (Real-time [b][u]process[/u][/b] protection- Real-time [b][u]Registry[/u][/b] Protection- Real-time [b][u]network[/u][/b] protection)

    There's [b]NO [/b]Real-Time [b]File[/b] Protection!



    I think there are better alternatives ; like Avast! Free Antivirus!



    Best Regards,



    Bayan
    0
  • Support
    Hi sophos,



    Note that Ad-Aware version 10 is not released yet. The version circulating on internet is not the version to be released, see [url="http://www.lavasoftsupport.com/index.php?/topic/32128-ad-aware-10-almost-ready/"]http://www.lavasofts...0-almost-ready/[/url] . I am beta-testing Ad-Aware 10, but that is the Pro version and my answers might be incorrect.



    1. Lavasofts own and VIPRE.

    2. See [url="http://www.lavasoftsupport.com/index.php?/topic/32133-new-features-of-ad-aware-10/"]http://www.lavasofts...of-ad-aware-10/[/url]

    3. Yes
    0
  • Support
    Hi,



    Since Ad-Aware Free version 9 has [b]file[/b] protection, it is not a new feature of Free version 10 and therefore not mentioned in the article. It has not been removed in version 10.
    0
  • Customer
    Hi,



    [quote]There's [b]NO [/b]Real-Time [b]File[/b] Protection![/quote]

    To clarify, Ad-Aware 10 will detect files as they are written to disk before they can be executed.



    Andy



    Lavasoft Malware Labs
    0
  • Customer
    [quote name='LS Andy' timestamp='1328793802' post='133111']

    Hi,





    To clarify, Ad-Aware 10 will detect files are they are written to disk before they can be executed.



    Andy



    Lavasoft Malware Labs

    [/quote]



    Hi,



    1- What engines does Ad-Aware Free v.10 use ? ( I need definite answers for this question please)



    2- When exactly is the Final Ad-Aware Free v. 10 going to be released \ available for download on the main website ?





    Best Regards,
    0
  • Support
    Hi,



    2. It will be released when all known serious bugs have been corrected. It is impossible to know the exact date at the moment.
    0
  • Customer
    Testing v.10 beta free.

    Some feedback:

    1. The scanning time is too long! Reduce it!

    2.Put an option to directly submit files through the GUI.False positives and malware samples.
    0
  • Customer
    [quote name='Smith999' timestamp='1329475415' post='133248']

    Testing v.10 beta free.

    Some feedback:

    1. The scanning time is too long! Reduce it!

    2.Put an option to directly submit files through the GUI.False positives and malware samples.

    [/quote]

    Hi Smith999,



    Thanks for the feedback - this kind of stuff is really useful. Can I ask you to let us know a few things about the scan you ran?[list]

    [*]Type of scan

    [*]Scan time

    [*]Processor

    [*]RAM

    [*]Hard drive capacity

    [*]Free space on hard drive

    [/list]

    I like your idea to submit files through the GUI. So much so that I created a new thread just for ideas and suggestions: [url="http://www.lavasoftsupport.com/index.php?/topic/32154-suggestions-ideas-what-features-would-you-like-to-see-in-ad-aware-10/"]http://www.lavasofts...in-ad-aware-10/[/url]



    Can I ask you to post your thoughts there, so we can keep ideas for improvements in one place?



    Cheers!



    Andy

    Lavasoft Malware Lab
    0
  • Support
    Hi Smith999,



    In my opinion, it is al-right that Ad-Aware takes longer time (maybe 50%) to scan the computer than AVG Internet Security 2011 (that I had a year ago) since Ad-Aware uses two engines instead of only one and then is able to discover more types of malicious files.
    0
  • Customer
    Yes, there's one folder with two ISO files.The first is 6.08 GB, the other - 2.69 GB.
    0
  • Customer
    [quote name='LS Andy' timestamp='1329476242' post='133250']

    Hi Smith999,



    Thanks for the feedback - this kind of stuff is really useful. Can I ask you to let us know a few things about the scan you ran?[list]

    [*]Type of scan

    [*]Scan time

    [*]Processor

    [*]RAM

    [*]Hard drive capacity

    [*]Free space on hard drive

    [/list]

    I like your idea to submit files through the GUI. So much so that I created a new thread just for ideas and suggestions: [url="http://www.lavasoftsupport.com/index.php?/topic/32154-suggestions-ideas-what-features-would-you-like-to-see-in-ad-aware-10/"]http://www.lavasofts...in-ad-aware-10/[/url]













    Can I ask you to post your thoughts there, so we can keep ideas for improvements in one place?



    Cheers!



    Andy

    Lavasoft Malware Lab

    [/quote]



    Hi! Thanks for the quick response! /smile.png' class='bbc_emoticon' alt=':)' />

    1.I've tried to do a custom scan, with these options enabled(see screenshot):

    a) drives selected: C(14 GB free of 36),E(14.8 GB folder)

    It took more than 3 hours and I've stopped the scan.

    CPU:Intel® Pentium® Processor E5200 (2M Cache, 2.50 GHz, 800 MHz FSB)

    RAM:4 GB A data 800 MHz

    HDD:2 HDD's - WD caviar blue 500 GB(OS Windows 7x64 SP1 installed, 350 GB free), Hitachi 250 GB-(folders 37 GB free)
    0
  • Customer
    @ Smith999



    One last question - are there any large media files (eg films) or ISO files on the drives you scanned?



    Thanks for your input!



    Andy
    0
  • Customer
    I'll try./smile.png' class='bbc_emoticon' alt=':)' />
    0
  • Customer
    Ad-Aware treats ISOs as archives - can you uncheck the "Scan archives" box and scan again? I'd be curious to know how long the same scan takes.



    Andy
    0
  • Customer
    Ha! Love the avatar!



    1. Scan time - better?

    2. Critical error - possibly a bad choice of words to describe a threat?



    I'll check out the Panda Toolbar detection.



    Andy
    0
  • Customer
    Scan complete. 1 hour 26 minutes.

    Sometimes, the files in quarantine are not present.There's just a yellow bar.When I click at that bar, description of a threat is shown.This is about panda toolbar, which is detected as a trojan.

    [url="http://free.pandasecurity.com/"]http://free.pandasecurity.com/[/url]

    edit:Can somebody explain what is this(see screenshot) What does it mean? A critical error, but what exactly?
    0
  • Customer
    Yeah, the avatar is nice.I like it too./smile.png' class='bbc_emoticon' alt=':)' />

    The scan time is better, but not great.And that's with no archive scanning.
    0
  • Customer
    Ad-Aware does not indicates with alert, when a malware is detected by the real time protection.It puts the files in the quarantine, but silently, no alerts.
    0
  • Customer
    Thanks! That's good, but I think we still need an alert, in every possible mode(except gaming mode).Just to know that malware is blocked(detected etc.).Just a suggestion. /smile.png' class='bbc_emoticon' alt=':)' />
    0
  • Support
    You can configure that. Click the gear below "Real-Time Protection" on the main screen. There you will find a pull-down menu "Suspicious programs" and you can, for example, select "Prompt User" to get a question when a malicious file is found.
    0
  • Support
    You are welcome /smile.png' class='bbc_emoticon' alt=':)' />



    Thanks for your suggestion and I will copy it to the suggestion topic which is sent to product management.
    0
  • Support
    Hi Gavin2012,



    It is complex technical solution, but in short it is a way for Ad-Aware 10 to run suspected programs in a safe way to see if they behaves as malicious programs or not. One of many ways that Ad-Aware 10 has to investigate programs. Did you understand that?
    0
  • Customer
    what is an malware sandbox emulater?
    0
  • Support
    You are welcome, Gavin2012 /smile.png' class='bbc_emoticon' alt=':)' />

    It is not that type of sandbox in which you can run, for example, Internet Explorer and be sure that a web page cannot do anything with Windows.
    0
  • Customer
    kind of yes. So its not like the typical saferun/bufferzone/sandboxie? thanks for the reply Cecilia.
    0
  • Support
    [quote name='Smith999' timestamp='1329724249' post='133324']

    I think that the self defense is weak.I can easily stop all ad-aware processes from the task manager.Is that true or I'm mistaken?

    [/quote]Thanks, the information has been passed on to the developers.
    0
  • Customer
    I think that the self defense is weak.I can easily stop all ad-aware processes from the task manager.Is that true or I'm mistaken?
    0
  • Customer
    what will be frequency of auto update in new adware internet security free 10 previously it was twice a week which was a large gap /sad.png' class='bbc_emoticon' alt=':(' /> .

    Somebody previously mentioned no pop up when a threat is detected you should work on this it should show pop up when detecting a threat and auto update. you should provide a offline installer for beta version so that more people can test it and more bugs will be ironed out, web installer is ridiculously slow.I am dying to try out this beta but web installer is too slow for me /sad.png' class='bbc_emoticon' alt=':(' /> .
    0
  • Customer
    [quote name='Smith999' timestamp='1329724249' post='133324']

    I think that the self defense is weak.I can easily stop all ad-aware processes from the task manager.Is that true or I'm mistaken?

    [/quote]



    Hello,



    Thank you for the help.



    Such processes like AdAwareService.exe and SBAMSvc.exe can be stopped only by administrator. It is not a bug. It can be changed but Microsoft requires that all processes can be stopped by administrator. If you stop AdAware.exe only Ad-Aware GUI will be stopped.



    Thanks,

    Ann
    0

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