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Solution if AdAware does not start after clicking program icon

Customer
First solution is to open Task Manager and kill AdAware.exe, all AdAwareLauncher.exe and AdAwareService.exe (if they are there) and try to start the program.



If problem remains, do the following:



Go to Start -> Run, type cmd and press Enter. Or go to Start -> type cmd in the field “[i]Search programs and filed[/i]”, right click on cmd it and choose “Run as Administrator”. Automatically it opens with C:\Users\username directory and you should go to the Program Files.



For that you should type cd ..\..\ and press Enter. It should looks like C:\Users\username>cd ..\..\. After cd should be space. After pressing Enter it looks like C:\>.

Then you should go to Program Files (x86)\Ad-Aware Antivirus (for 64bits OS) or Program Files\Ad-Aware Antivirus (for 32bits OS). For this you can use the Tab key, pressing it you will find necessary folder, after each folder you should type/. Or you can just type "Program Files (x86)\Ad-Aware Antivirus\AdAware.exe" /regserver and it will look like C:\>"Program Files (x86)\Ad-Aware Antivirus\AdAware.exe" /regserver and press Enter.







The same should be done for AdAwareService.exe, first with /regserver , then with -service.

After pressing Enter you will see C:\>. You should go to Program Files (x86)\Ad-Aware Antivirus (for 64bits OS) or Program Files\Ad-Aware Antivirus (for 32bits OS) as was done before but this time for AdAwareService.exe. You can do that pressing the Tab key or you can just type "Program Files (x86)\Ad-Aware Antivirus\ AdAwareService.exe" /regserver and it will look like C:\>"Program Files (x86)\Ad-Aware Antivirus\ AdAwareService.exe" /regserver and press Enter.

Now for AdAwareService.exe, with -service. Again, do that using the Tab key or you can just type "Program Files (x86)\Ad-Aware Antivirus\ AdAwareService.exe" -service and it will look like C:\>"Program Files (x86)\Ad-Aware Antivirus\ AdAwareService.exe" -service and press Enter.
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Comments

40 comments

Date Votes
  • Customer
    I've tried the above with no luck. Any help?
    0
  • Support
    Hi jrhunter10,



    Did you have another antivirus program installed that was uninstalled before you tried to install Ad-Aware 10.1?

    Which Windows version (including 32 or 64 bits) do you have? That information will make it possible to write the commands without several alternatives.
    0
  • Customer
    Hello adaniel21,



    I will write you in PM. Can you look and answer please?



    Thanks,

    Ann
    0
  • Customer
    LS Ann -

    I had posted under the topic "Can't Launch Ad-Aware" (see Post #11 for the details about having this issue and what I've tried so far). I have gone through the steps you listed above, but I still have the same problem. When I double-click the Ad-Aware desktop icon, the program does not launch. Do you have any futher suggestions?



    For now, due to time constraints, I'm going to uninstall Ad-Aware and install a different antivirus program.
    0
  • Customer
    Hi, can you please help me too?



    I have the same problem, I followed your instructions but it didn't solve.



    Thank you.
    0
  • Support
    Hi jp76,



    Have you seen the PM from Ann?
    0
  • Customer
    Also have this issue. I have contacted Lavasoft, and they started a case, but was either lost in the queue, or ignored. Not very happy with their tech support right now. Any help would def be appreciated.
    0
  • Customer
    Hello arfles and hammer87,



    I will write you in PM. Can you look and answer please?



    Thanks,

    Ann
    0
  • Customer
    These solutions didn't work for me either. I'm running Windows Vista 64-bit. I had uninstalled all other antivirus programs and it still would not open. Please assist!
    0
  • Support
    Hi arfles,



    Have you only done the usual uninstallation or have you also run the special clean-up/removal program that might be necessary to remove everything of your old antivirus program?
    0
  • Customer
    Hello Larry J. H.,



    I will write you in PM. Can you look and answer please?



    Thanks,

    Ann
    0
  • Support
    Hi deez11010,



    It maybe is not enough to disable other antivirus and similar programs, since they probably have their drivers running anyway. What protections do you have on the computer?
    0
  • Customer
    I am also having the same issue. I;ve done the steps in the original post. I have uninstalled, redownloaded and reinstalled several times. I;ve disabled all other protections on my computer while trying to get this to run. Nothing has worked. Please help. I love AdAware and have used it for years.
    0
  • Customer
    I have Avast, Spybot and Windows defender. I dont think I'll be uninstalling any of those just to try out the new version of AdAware. I think I'll just roll back to an older version of AdAware that does work with the programs I already have.
    0
  • Customer
    I've had this problem as well. The reason I need to open the user interface is because Ad-Aware is blocking websites that I know are not malicious such as GetGlue.com. Even after uninstalling this software it is still blocking it. I guess I'm stuck with you so please help me get this going again.
    0
  • Customer
    Yeah, I hope they iron out whatever the conflicts are. I love the program, been using it for so long I feel "naked" without it on my system. I just like to have all the others available too. I'll be using the 9.6 until things are ironed out.
    0
  • Support
    I understand you and it is probably some kind of conflict between Ad-Aware 10 and Avast or Spybot S&D (specially the TeaTimer function can stop the necessary registry changes). You can download Ad-Aware 9.6 from FileHippo.
    0
  • Support
    Hi Timmyj01,



    Are you sure that you have uninstalled all Ad-Aware programs in Control Panel - Add and remove programs/Programs and features?



    Please, report any false positives in the forum http://www.lavasoftsupport.com/index.php?/forum/93-report-a-false-positive/ then Lavasoft can change the definitions.



    Do get further help, please run DDS and let us see what is going on in your computer.

    Save DDS to your desktop: http://download.bleepingcomputer.com/sUBs/dds.scr



    Double-click on the DDS tool to run it.



    When finished, DDS will open two (2) logs:

    1. DDS.txt

    2. Attach.txt



    Save them to your desktop and paste their content into your answer.



    When you have done that I will move your posts to a new topic to leave this topic for posts around its title.
    0
  • Customer
    As far as I know Ad-Aware is uninstalled on my computer completely. It does not show up in "Programs and Features".

    DDS.txt -



    .

    DDS (Ver_2011-08-26.01) - NTFSAMD64

    Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_30

    Run by Scheezo at 19:11:32 on 2012-06-13

    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4058.2589 [GMT -4:00]

    .

    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    .

    ============== Running Processes ===============

    .

    C:\Windows\system32\wininit.exe

    C:\Windows\system32\lsm.exe

    C:\Windows\system32\svchost.exe -k DcomLaunch

    C:\Windows\system32\svchost.exe -k RPCSS

    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

    C:\Windows\system32\svchost.exe -k netsvcs

    C:\Windows\system32\svchost.exe -k LocalService

    C:\Windows\system32\svchost.exe -k NetworkService

    C:\Program Files\AVAST Software\Avast\AvastSvc.exe

    C:\Windows\System32\spoolsv.exe

    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

    c:\xampp\apache\bin\httpd.exe

    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

    C:\Program Files\Bonjour\mDNSResponder.exe

    c:\xampp\mysql\bin\mysqld.exe

    C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe

    C:\Windows\system32\svchost.exe -k imgsvc

    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

    C:\Windows\system32\taskeng.exe

    C:\Windows\Explorer.EXE

    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

    C:\Windows\system32\taskhost.exe

    C:\Windows\system32\Dwm.exe

    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

    C:\xampp\apache\bin\httpd.exe

    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

    C:\Windows\system32\WUDFHost.exe

    C:\Windows\System32\igfxtray.exe

    C:\Windows\System32\hkcmd.exe

    C:\Windows\System32\igfxpers.exe

    C:\Program Files\Zune\ZuneLauncher.exe

    C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe

    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe

    C:\Windows\system32\conhost.exe

    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe

    C:\Program Files\AVAST Software\Avast\AvastUI.exe

    C:\Program Files (x86)\Common Files\BSD\AppUpdater\BSDChecker.exe

    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

    C:\Program Files (x86)\BOINC\boincmgr.exe

    C:\Program Files (x86)\BOINC\boinctray.exe

    C:\Program Files (x86) (x86)\Lexmark 2600 Series\lxdnmon.exe

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

    C:\Program Files (x86)\iTunes\iTunesHelper.exe

    C:\Windows\system32\SearchIndexer.exe

    C:\Program Files (x86) (x86)\Lexmark 2600 Series\lxdnMsdMon.exe

    C:\Program Files (x86)\BOINC\boinc.exe

    C:\Windows\system32\conhost.exe

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Windows\system32\SearchProtocolHost.exe

    C:\Windows\system32\SearchFilterHost.exe

    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

    C:\Windows\system32\sppsvc.exe

    C:\Windows\System32\svchost.exe -k secsvcs

    C:\Program Files\Windows Media Player\wmpnetwk.exe

    C:\Program Files\Zune\ZuneNss.exe

    C:\Windows\SysWOW64\cmd.exe

    C:\Windows\system32\conhost.exe

    C:\Windows\SysWOW64\cscript.exe

    C:\Windows\system32\wbem\wmiprvse.exe

    .

    ============== Pseudo HJT Report ===============

    .

    uStart Page = hxxp://startsear.ch/?aff=1

    uDefault_Page_URL = hxxp://www.dell.com

    mStart Page = hxxp://startsear.ch/?aff=1

    uInternet Settings,ProxyOverride = *.local

    uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuz0.dll

    uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTNavAssist.dll

    uURLSearchHooks: FroggyBoss Class: {539f76fd-084e-4858-86d5-62f02f54ae86} - C:\Program Files (x86)\Minibar\Froggy.dll

    mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuz0.dll

    mWinlogon: Userinit=C:\Windows\SysWOW64\userinit.exe

    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    BHO: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File

    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

    BHO: IE5BarLauncherBHO Class: {78f3a323-798e-4aea-9a57-88f4b05fd5dd} - C:\Program Files (x86)\vShare.tv plugin\BarLcher.dll

    BHO: MrFroggy Class: {856e12b5-22d7-4e22-9aca-ea9a008dd65b} - C:\Program Files (x86)\Minibar\Froggy.dll

    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    BHO: MinibarBHO: {aa74d58f-acd0-450d-a85e-6c04b171c044} - C:\Program Files (x86)\Minibar\Kango.dll

    BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuz0.dll

    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll

    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

    TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuz0.dll

    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

    TB: VShareToolBar: {7ac3e13b-3bca-4158-b330-f66dbb03c1b5} - C:\Program Files (x86)\vShare.tv plugin\BarLcher.dll

    uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

    uRun: [AIM] "C:\Users\Scheezo\AppData\Local\AOL\AIM\aim.exe"

    uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

    uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

    uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

    uRun: [com.apple.dav.bookmarks.daemon] C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe

    uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart

    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

    mRun: [BSDAppUpdater] C:\Program Files (x86)\Common Files\BSD\AppUpdater\BSDChecker.exe

    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

    mRun: [<NO NAME>]

    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    mRun: [boincmgr] "C:\Program Files (x86)\BOINC\boincmgr.exe" /a /s

    mRun: [boinctray] "C:\Program Files (x86)\BOINC\boinctray.exe"

    mRun: [lxdnmon.exe] "C:\Program Files (x86) (x86)\Lexmark 2600 Series\lxdnmon.exe"

    mRun: [lxdnamon] "C:\Program Files (x86) (x86)\Lexmark 2600 Series\lxdnamon.exe"

    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

    mPolicies-explorer: NoActiveDesktop = 1 (0x1)

    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

    mPolicies-system: EnableLUA = 0 (0x0)

    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    IE: {AAA38851-3CFF-475F-B5E0-720D3645E4A5} - {AAA38851-3CFF-475F-B5E0-720D3645E4A5} - C:\Program Files (x86)\Minibar\MinibarButton.dll

    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

    DPF: {682C59F5-478C-4421-9070-AD170D143B77} - hxxp://www.dell.com/support/troubleshooting/Content/Ode/pcd86.cab

    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

    DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

    TCP: DhcpNameServer = 75.75.76.76 75.75.75.75

    TCP: Interfaces\{A974F7D1-AE42-40B5-A2D1-2A827720DAE0} : DhcpNameServer = 75.75.76.76 75.75.75.75

    TCP: Interfaces\{A974F7D1-AE42-40B5-A2D1-2A827720DAE0}\C41465F4E4E454 : DhcpNameServer = 65.32.5.111 65.32.5.112

    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

    BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

    BHO-X64: 0x1 - No File

    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    BHO-X64: AcroIEHelperStub - No File

    BHO-X64: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File

    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

    BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

    BHO-X64: IE5BarLauncherBHO Class: {78F3A323-798E-4AEA-9A57-88F4B05FD5DD} - C:\Program Files (x86)\vShare.tv plugin\BarLcher.dll

    BHO-X64: MrFroggy Class: {856E12B5-22D7-4E22-9ACA-EA9A008DD65B} - C:\Program Files (x86)\Minibar\Froggy.dll

    BHO-X64: MrFroggy - No File

    BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    BHO-X64: MinibarBHO: {AA74D58F-ACD0-450D-A85E-6C04B171C044} - C:\Program Files (x86)\Minibar\Kango.dll

    BHO-X64: Minibar BHO - No File

    BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    BHO-X64: SkypeIEPluginBHO - No File

    BHO-X64: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuz0.dll

    BHO-X64: Vuze Remote - No File

    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

    BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll

    TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

    TB-X64: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuz0.dll

    TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

    TB-X64: VShareToolBar: {7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} - C:\Program Files (x86)\vShare.tv plugin\BarLcher.dll

    mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

    mRun-x64: [BSDAppUpdater] C:\Program Files (x86)\Common Files\BSD\AppUpdater\BSDChecker.exe

    mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

    mRun-x64: [(Default)]

    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    mRun-x64: [boincmgr] "C:\Program Files (x86)\BOINC\boincmgr.exe" /a /s

    mRun-x64: [boinctray] "C:\Program Files (x86)\BOINC\boinctray.exe"

    mRun-x64: [lxdnmon.exe] "C:\Program Files (x86) (x86)\Lexmark 2600 Series\lxdnmon.exe"

    mRun-x64: [lxdnamon] "C:\Program Files (x86) (x86)\Lexmark 2600 Series\lxdnamon.exe"

    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    mRun-x64: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

    Hosts: 127.0.0.1 www.spywareinfoforum.com

    .

    ================= FIREFOX ===================

    .

    FF - ProfilePath - C:\Users\Scheezo\AppData\Roaming\Mozilla\Firefox\Profiles\i733a2k8.default\

    FF - prefs.js: browser.search.selectedEngine - Yahoo

    FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/

    FF - prefs.js: keyword.URL - hxxp://startsear.ch/?q=

    FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=

    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll

    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.53\npGoogleUpdate3.dll

    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll

    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll

    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll

    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll

    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll

    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll

    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll

    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npvsharetvplg.dll

    FF - plugin: C:\Program Files (x86)\Veetle\Player\npvlc.dll

    FF - plugin: C:\Program Files (x86)\Veetle\plugins\npVeetle.dll

    FF - plugin: C:\Program Files (x86)\Virtools\3D Life Player\npvirtools.dll

    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

    FF - plugin: C:\Users\Scheezo\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll

    FF - plugin: C:\Users\Scheezo\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll

    FF - plugin: C:\Users\Scheezo\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll

    FF - plugin: C:\Users\Scheezo\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

    FF - plugin: C:\Users\Scheezo\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

    FF - plugin: C:\Users\Scheezo\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll

    .

    ---- FIREFOX POLICIES ----

    FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(yahoo.ytff.general.dontshowhpoffer, true);user_pref(general.useragent.extra.brc,

    .

    ============= SERVICES / DRIVERS ===============

    .

    R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]

    R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]

    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

    R2 Apache2.2;Apache2.2;C:\xampp\apache\bin\httpd.exe [2010-10-17 20549]

    R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]

    R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]

    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-3-22 44768]

    R2 NIHardwareService;NIHardwareService;C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe [2009-7-17 4948992]

    R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-3-21 1153368]

    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]

    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-5-16 136176]

    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-24 257696]

    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-5-16 136176]

    S3 JLTECH0227;Dual Mode Camera;C:\Windows\system32\Drivers\jl2005c.sys --> C:\Windows\system32\Drivers\jl2005c.sys [?]

    S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-4 129976]

    S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center



    \pcdsrvc_x64.pkms [2012-2-1 25072]

    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]

    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

    S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2011-8-5 306400]

    .

    =============== Created Last 30 ================

    .

    .

    ==================== Find3M ====================

    .

    2012-05-04 22:44:17 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

    2012-05-04 22:44:17 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

    2012-05-04 22:44:08 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

    2012-03-31 06:05:57 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

    2012-03-31 04:39:37 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

    2012-03-31 04:39:37 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

    2012-03-31 03:10:03 3146240 ----a-w- C:\Windows\System32\win32k.sys

    2012-03-30 17:12:13 42344 ----a-w- C:\cc_20120330_131202.reg

    2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

    2012-03-17 07:58:57 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys

    .

    ============= FINISH: 19:13:36.95 ===============





    Attach.txt



    .

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

    IF REQUESTED, ZIP IT UP & ATTACH IT

    .

    DDS (Ver_2011-08-26.01)

    .

    Microsoft Windows 7 Home Premium

    Boot Device: \Device\HarddiskVolume2

    Install Date: 3/15/2011 4:53:45 PM

    System Uptime: 6/13/2012 7:08:25 PM (0 hours ago)

    .

    Motherboard: Dell Inc. | |

    Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz | Microprocessor | 2300/200mhz

    .

    ==== Disk Partitions =========================

    .

    C: is FIXED (NTFS) - 287 GiB total, 47.347 GiB free.

    D: is CDROM (UDF)

    E: is Removable

    .

    ==== Disabled Device Manager Items =============

    .

    Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

    Description: SBRE

    Device ID: ROOT\LEGACY_SBRE\0000

    Manufacturer:

    Name: SBRE

    PNP Device ID: ROOT\LEGACY_SBRE\0000

    Service: SBRE

    .

    Class GUID:

    Description: Ethernet Controller

    Device ID: PCI\VEN_1969&DEV_2062&SUBSYS_04A61028&REV_C1\4&254645C0&0&00E2

    Manufacturer:

    Name: Ethernet Controller

    PNP Device ID: PCI\VEN_1969&DEV_2062&SUBSYS_04A61028&REV_C1\4&254645C0&0&00E2

    Service:

    .

    ==== System Restore Points ===================

    .

    RP275: 6/1/2012 8:57:02 AM - Windows Update

    RP276: 6/5/2012 5:55:25 PM - Windows Update

    RP277: 6/6/2012 3:00:16 AM - Windows Update

    RP278: 6/11/2012 8:52:01 PM - Removed Ad-Aware Antivirus.

    RP279: 6/12/2012 7:06:11 PM - Restore Operation

    .

    ==== Installed Programs ======================

    .

    3DVIA player 5.0.0.20

    7-Zip 4.65

    Accidental Damage Services Agreement

    Ad-Aware Browsing Protection

    Adobe AIR

    Adobe Anchor Service CS4

    Adobe Bridge CS4

    Adobe CMaps CS4

    Adobe CSI CS4

    Adobe Default Language CS4

    Adobe Device Central CS4

    Adobe Dreamweaver CS4

    Adobe ExtendScript Toolkit CS4

    Adobe Extension Manager CS4

    Adobe Media Player

    Adobe Output Module

    Adobe PDF Library Files CS4

    Adobe Reader X (10.1.3)

    Adobe Search for Help

    Adobe Service Manager Extension

    Adobe Setup

    Adobe Type Support CS4

    Adobe Update Manager CS4

    Adobe XMP Panels CS4

    Advanced Audio FX Engine

    AIM 7

    AIM for Windows

    Amazon Kindle

    Apple Application Support

    Apple Software Update

    avast! Free Antivirus

    Banctec Service Agreement

    BR's EXIFextracter v0.9

    calibre

    Comical 0.8

    Connect

    Coupon Printer for Windows

    D3DX10

    Dell Resource CD

    Dell Webcam Central

    Dell Wireless Driver Installation

    Download Updater (AOL LLC)

    Dropbox

    ExifPro 1.0 Photo Viewer

    Facebook Video Calling 1.2.0.159

    facebookJS

    ffdshow [rev 2527] [2008-12-19]

    Final Draft

    FormatFactory 2.60

    GIMP 2.6.11

    GoldWave v5.58

    Google Chrome

    Google Drive

    Google Earth

    Google Talk Plugin

    Google Update Helper

    GoToAssist Corporate

    Haali Media Splitter

    Hewlett-Packard ACLM.NET v1.1.0.0

    HP Deskjet 1050 J410 series Help

    HP Photo Creations

    HP Product Detection

    HP Update

    IHMC CmapTools v5.04.02

    Inkscape 0.48.1

    IsoBuster 2.8

    Java Auto Updater

    Java(TM) 6 Update 22

    Java(TM) 6 Update 30

    kuler

    LeechFTP

    MediaWidget 6.0

    Microsoft .NET Framework 4 Multi-Targeting Pack

    Microsoft Application Error Reporting

    Microsoft Expression Blend 3 SDK

    Microsoft Expression Blend 4

    Microsoft Expression Blend 4 Add-in for Adobe FXG Import

    Microsoft Expression Blend SDK for .NET 4

    Microsoft Expression Blend SDK for Silverlight 4

    Microsoft Expression Blend SDK for Windows Phone 7

    Microsoft Games for Windows - LIVE Redistributable

    Microsoft Silverlight

    Microsoft Silverlight 3 SDK

    Microsoft Silverlight 4 SDK

    Microsoft Silverlight Tools for Visual Studio 2010

    Microsoft SQL Server 2005 Compact Edition [ENU]

    Microsoft Visual C++ 2005 Redistributable

    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

    Microsoft Visual Studio 2010 Express for Windows Phone - ENU

    Microsoft Visual Studio 2010 Service Pack 1

    Microsoft Windows Phone 7 Developer Resources

    Microsoft Windows Phone Developer Tools - ENU

    Microsoft WSE 3.0 Runtime

    Microsoft XNA Framework Redistributable 4.0

    Microsoft XNA Game Studio 4.0

    Microsoft XNA Game Studio 4.0 (ARP entry)

    Microsoft XNA Game Studio 4.0 (Redists)

    Microsoft XNA Game Studio 4.0 (Shared Components)

    Microsoft XNA Game Studio 4.0 (Visual Studio)

    Microsoft XNA Game Studio 4.0 (XnaLiveProxy)

    Microsoft XNA Game Studio 4.0 Documentation

    Microsoft XNA Game Studio 4.0 Windows Phone Extensions

    Microsoft XNA Game Studio Platform Tools

    Mozilla Firefox 12.0 (x86 en-US)

    Mozilla Maintenance Service

    MSVCRT

    MSXML 4.0 SP2 (KB954430)

    MSXML 4.0 SP2 (KB973688)

    Native Instruments Controller Editor

    Native Instruments Guitar Rig 4

    Native Instruments GuitarRig Mobile IO Driver

    Native Instruments Rig Kontrol 3 Driver

    Native Instruments Service Center

    Native Instruments Session IO Driver

    NET Bible First Edition 2009

    Notepad++

    Octoshape add-in for Adobe Flash Player

    OpenOffice.org 3.3

    Photoshop Camera Raw

    Pixel Ruler

    PixFiler 5

    Python 2.7.1

    QuickTime

    Revo Uninstaller 1.93

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

    Skype Toolbars

    Skype™ 5.3

    SONAR X1 Producer

    Spotify

    Spybot - Search & Destroy

    Suite Shared Configuration CS4

    TuneUp Companion 2.4.2.2

    Uninstall Dual Mode Camera (ST606)

    Unity Web Player

    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

    Veetle TV 0.9.18

    Visual C++ 2008 x86 Runtime - (v9.0.30729)

    Visual C++ 2008 x86 Runtime - v9.0.30729.01

    vShare.tv plugin 1.3

    Vuze

    Vuze Remote Toolbar

    WCF RIA Services V1.0 SP1

    Windows Live Communications Platform

    Windows Live Essentials

    Windows Live Installer

    Windows Live Movie Maker

    Windows Live Photo Common

    Windows Live Photo Gallery

    Windows Live PIMT Platform

    Windows Live SOXE

    Windows Live SOXE Definitions

    Windows Live UX Platform

    Windows Live UX Platform Language Pack

    Windows Media Player Firefox Plugin

    Windows Phone 7 Add-in for Visual Studio 2010 - ENU

    World Community Grid

    WPF Toolkit February 2010 (Version 3.5.50211.1)

    XAMPP 1.7.4

    Yahoo! BrowserPlus 2.9.8

    Yahoo! Messenger

    Yahoo! Software Update

    Yahoo! Toolbar

    .

    ==== Event Viewer Messages From Past Week ========

    .

    6/7/2012 2:29:28 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

    6/13/2012 7:09:46 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer TYLERZOE-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{A974F7D1-AE42-40B5-A2D1-2A827720DAE0}. The master browser is stopping or an election is being forced.

    6/13/2012 7:09:20 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SBRE

    6/13/2012 7:07:55 PM, Error: Service Control Manager [7024] - The Apache2.2 service terminated with service-specific error Incorrect function..

    6/13/2012 7:02:15 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Ad-Aware Service service to connect.

    6/13/2012 7:02:15 PM, Error: Service Control Manager [7000] - The Ad-Aware Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

    6/13/2012 2:42:34 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service Ad-Aware Service with arguments "" in order to run the server: {706FFEF5-7E90-4149-B038-B39106ECDB99}

    6/13/2012 2:42:23 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.

    6/13/2012 2:42:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.

    6/13/2012 2:42:16 PM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

    6/13/2012 1:58:02 PM, Error: Service Control Manager [7034] - The Ad-Aware service terminated unexpectedly. It has done this 1 time(s).

    6/11/2012 9:21:56 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

    6/11/2012 8:55:31 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000001, 0x0000000000000002, 0x0000000000000008, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061112-22105-01.

    6/10/2012 8:15:50 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.

    .

    ==== End Of File ===========================
    0
  • Support
    According to the Extra log "Ad-Aware Browsing Protection" is still installed, but I cannot see it in OTL.txt. Can you see it in your list of installed programs?



    Please, attach a screen shot (PrintScreen, Snipping Tool) of the message displayed when you cannot access the blocked web sites to your answer.



    ------------

    Some security advices:



    Your start page in Internet Explorer "startsear.ch/?aff=1" isn't good, see http://www.mywot.com/en/scorecard/startsear.ch

    The same page is used in Firefox (keyword.URL).



    These add-ons in Internet Explorer are not good:

    Vuze Remote Toolbar see http://www.systemlookup.com/CLSID/70253-tbVuze_dll_tbVuz0_dll_tbVuz1_dll_tbVuz2_dll_prxtbVuze_dll_prxtbVuz0_dll_prxtbVuz1_dll_prxtbVuz2_dll.html

    VShareToolBar see http://www.systemlookup.com/CLSID/74977-BarLcher_dll_ssBarLcher_dll.html

    MrFroggy Class see http://www.systemlookup.com/CLSID/73542-Froggy_dll.html

    MiniBar see http://www.systemlookup.com/CLSID/73543-Kango_dll.html



    These are old versions with known vulnerabilities, which makes it easy to infect the computer from a web page:

    Java™ 6 Update 22

    Java™ 6 Update 30

    Flash NPSWF32_11_2_202_235.dll in Firefox
    0
  • Customer
    I am a long time AdAware user, and my subscription recently ran out so I've tried to download the free version and have had nothing but problems with the installation. First of all, it always fails the first time, I hit 'retry' and it typically installs from there. Last week, after much frustration with the installation I uninstalled the application and gave up for a few days. Today, I reinstalled the free version and cannot get it to launch. I have no other anti virus software running. I tried the Task Manager option but it did not work and the instructions at the command prompt are confusing. My husband recently installed the same version and is having no issues. What is the possible solution to fixing this on my computer? I have never experienced these type of issues and am about to uninstall AdAware for good as I am completely frustrated with this recent string of events. Please help!
    0
  • Support
    Hi danhasmail,



    Ad-Aware 9 Free has a limited real-time protection while Ad-Aware 10.1 Free has full real-time protection. Therefore it is not recommended to run Ad-Aware 10.1 together with Norton, see LS Digger Barnes' explanation about possible conflicts with other security programs in the post [url="http://www.lavasoftsupport.com/index.php?showtopic=30909&view=findpost&p=125582"]http://www.lavasofts...ndpost&p=125582[/url] It is written for Ad-Aware 9 Pro but the principle is still the same.



    I suggest that you continue with Ad-Aware 9.6, which can be downloaded from FileHippo.
    0
  • Customer
    Hello, I am also having problems with adaware10.1. not loading.

    I got fed up and finally tried to start from scratch by uninstalling ad-aware and removing all traces of it by deleting any mention of it in windows explorer. I also used 2 registry programs to remove it from the registry. I then edited the registry myself (which i do know how to do) and removed any mention of adaware. I restarted the computer tried again with the same outcome, adaware downloads then installs then downloads definitions and tells me to reboot. I do that but nothing happens when the computer is all booted up, it doesn't run a scan and there is no icon in the lower right corner like there used to be. There is a desktop icon but it won't load adaware.

    I do have norton anti virus but norton ran fine with it in other versions of adaware as long as I disabled real time protection. and even if I didn't the only problem that would occur is that the computer would run slow.

    It seems to me that I had this same problem once before with a new version of adaware, but I don't remember what I had to do to fix it.

    HELP
    0
  • Customer
    I'm having the same problem.



    The icon in the tray disappeared, the shortcut doesn't work and the program won't load directly. It was working yesterday. I bought 10.x in may. not sure which version I have but I update it daily.
    0
  • Support
    Hi jarsue97,



    Have you restarted the computer again?

    Did you install, uninstall or update any program yesterday?

      

    Since you have bought the product, you can use the Lavasoft support instead of this forum with volunteers: [url="http://lavasoft.com/mylavasoft/support/supportcenter/contact_support"]http://lavasoft.com/...contact_support[/url]
    0
  • Customer
    I am having the same problem of not opening here is dds



    .

    DDS (Ver_2011-08-26.01) - NTFSAMD64

    Internet Explorer: 9.0.8112.16421

    Run by Deborah at 18:13:04 on 2012-07-17

    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.4349 [GMT -5:00]

    .

    AV: Microsoft Security Essentials *Disabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}

    AV: Lavasoft Ad-Aware *Disabled/Updated* {BE5DD172-7F42-7948-1A60-E6A720288F81}

    SP: Microsoft Security Essentials *Disabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}

    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    SP: Lavasoft Ad-Aware *Disabled/Updated* {053C3096-5978-76C6-20D0-DDD55BAFC53C}

    FW: Lavasoft Ad-Aware *Disabled* {86665057-352D-7810-313F-4F92DEFBC8FA}

    .

    ============== Running Processes ===============

    .

    C:\Windows\system32\wininit.exe

    C:\Windows\system32\lsm.exe

    C:\Windows\system32\svchost.exe -k DcomLaunch

    C:\Windows\system32\nvvsvc.exe

    C:\Windows\system32\svchost.exe -k RPCSS

    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

    C:\Windows\system32\svchost.exe -k netsvcs

    C:\Windows\system32\svchost.exe -k LocalService

    C:\Windows\system32\nvvsvc.exe

    C:\Windows\system32\svchost.exe -k NetworkService

    C:\Windows\System32\spoolsv.exe

    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

    C:\Program Files\LSI SoftModem\agr64svc.exe

    C:\PROGRA~2\DICTIO~2\bar\1.bin\v4barsvc.exe

    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

    C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

    c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

    C:\Program Files (x86)\Common Files\Motive\McciCMService.exe

    C:\Windows\System32\svchost.exe -k HPZ12

    C:\Windows\System32\svchost.exe -k HPZ12

    C:\Program Files (x86)\Ad-Aware Antivirus\Engine\SBAMSvc.exe

    C:\Windows\system32\svchost.exe -k imgsvc

    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

    c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe

    C:\Windows\system32\WUDFHost.exe

    C:\Windows\system32\taskeng.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Windows\system32\taskhost.exe

    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

    C:\Program Files\Microsoft IntelliType Pro\itype.exe

    C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe

    C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe

    C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe

    C:\Program Files (x86)\DictionaryBoss\bar\1.bin\v4brmon.exe

    C:\Windows\system32\SearchIndexer.exe

    C:\Program Files\Windows Media Player\wmpnetwk.exe

    C:\Windows\System32\svchost.exe -k LocalServicePeerNet

    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe

    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe

    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe

    c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

    c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

    C:\Windows\system32\wuauclt.exe

    C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe

    C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\ytbb.exe

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\PROGRA~2\DICTIO~2\bar\1.bin\v4medint.exe

    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\Windows\system32\conhost.exe

    C:\Windows\system32\DllHost.exe

    C:\Windows\system32\DllHost.exe

    C:\Windows\SysWOW64\cmd.exe

    C:\Windows\system32\conhost.exe

    C:\Windows\SysWOW64\cscript.exe

    C:\Windows\system32\wbem\wmiprvse.exe

    .

    ============== Pseudo HJT Report ===============

    .

    uStart Page = hxxp://home.mywebsearch.com/index.jhtml?n=77DE8857&ptnrS=XMxdm061YYus&ptb=FCA5FA1C-37ED-4E20-8A9F-ACFEC2F8564B&si=CZ300W142

    mDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9

    mStart Page = hxxp://www.yahoo.com/?fr=fp-yie9

    uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll

    uURLSearchHooks: N/A: {e7472076-ff9d-4325-8eaf-613572008758} - C:\Program Files (x86)\DictionaryBoss\bar\1.bin\v4SrcAs.dll

    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll

    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

    BHO: Search Assistant BHO: {58376892-60e7-4f63-aca0-0f686af554d6} - C:\Program Files (x86)\DictionaryBoss\bar\1.bin\v4SrcAs.dll

    BHO: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll

    BHO: Toolbar BHO: {6eb534fb-2001-45c4-b860-bc904865a379} - C:\PROGRA~2\DICTIO~2\bar\1.bin\v4bar.dll

    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

    BHO: hpBHO Class: {abd3b5e1-b268-407b-a150-2641dab8d898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll

    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\YTSingleInstance.dll

    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

    TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll

    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

    TB: DictionaryBoss: {3042df7a-e900-4389-9b94-923df0daa57e} - C:\Program Files (x86)\DictionaryBoss\bar\1.bin\v4bar.dll

    TB: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll

    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

    TB: {B80F591E-FE9A-46CF-A13E-180377240586} - No File

    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

    TB: {F92A9FE4-2850-4198-B9D5-279880E49B16} - No File

    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

    uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet

    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    uRun: [Facebook Update] "C:\Users\Deborah\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

    uRun: [InstallIQUpdater] "C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun

    mRun: [hpsysdrv] "c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe"

    mRun: [HP Remote Solution] "%ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe"

    mRun: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"

    mRun: [HP Software Update] "C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"

    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    mRun: [DictionaryBoss Search Scope Monitor] "C:\PROGRA~2\DICTIO~2\bar\1.bin\v4srchmn.exe" /m=2 /w /h

    mRun: [DictionaryBoss Browser Plugin Loader] C:\PROGRA~2\DICTIO~2\bar\1.bin\v4brmon.exe

    mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"

    mRun: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run

    dRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10k_ActiveX.exe -update activex

    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe

    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WHITES~1.LNK - C:\Users\Deborah\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1Q87N68X\WhiteSmokeWriterGeo5002_en[1].exe

    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

    DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - [url="file:///C:/Program%20Files%20(x86)/Jigsaw%20Adorable%20Animals%202/Images/stg_drm.ocx"]file:///C:/Program%20Files%20(x86)/Jigsaw%20Adorable%20Animals%202/Images/stg_drm.ocx[/url]

    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

    DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxp://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB

    DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect118.cab

    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

    TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

    TCP: Interfaces\{5D799142-9E69-4BEF-8BD1-47BF7779CCBD} : DhcpNameServer = 192.168.1.1

    TCP: Interfaces\{5D799142-9E69-4BEF-8BD1-47BF7779CCBD}\E4544574541425 : DhcpNameServer = 192.168.1.1

    TCP: Interfaces\{74286FC1-2CA9-4CAC-A9E6-C297B704267C} : DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

    BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll

    BHO-X64: 0x1 - No File

    BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

    BHO-X64: HP Print Enhancer - No File

    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    BHO-X64: AcroIEHelperStub - No File

    BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

    BHO-X64: Search Assistant BHO: {58376892-60e7-4f63-aca0-0f686af554d6} - C:\Program Files (x86)\DictionaryBoss\bar\1.bin\v4SrcAs.dll

    BHO-X64: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll

    BHO-X64: Ad-Aware Security Toolbar - No File

    BHO-X64: Toolbar BHO: {6eb534fb-2001-45c4-b860-bc904865a379} - C:\PROGRA~2\DICTIO~2\bar\1.bin\v4bar.dll

    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

    BHO-X64: hpBHO Class: {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll

    BHO-X64: HelloWorldBHO - No File

    BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

    BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\YTSingleInstance.dll

    BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

    BHO-X64: HP Smart BHO Class - No File

    TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

    TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll

    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

    TB-X64: DictionaryBoss: {3042df7a-e900-4389-9b94-923df0daa57e} - C:\Program Files (x86)\DictionaryBoss\bar\1.bin\v4bar.dll

    TB-X64: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll

    TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

    TB-X64: {B80F591E-FE9A-46CF-A13E-180377240586} - No File

    TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

    TB-X64: {F92A9FE4-2850-4198-B9D5-279880E49B16} - No File

    EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File

    mRun-x64: [hpsysdrv] "c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe"

    mRun-x64: [HP Remote Solution] "%ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe"

    mRun-x64: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"

    mRun-x64: [HP Software Update] "C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"

    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    mRun-x64: [DictionaryBoss Search Scope Monitor] "C:\PROGRA~2\DICTIO~2\bar\1.bin\v4srchmn.exe" /m=2 /w /h

    mRun-x64: [DictionaryBoss Browser Plugin Loader] C:\PROGRA~2\DICTIO~2\bar\1.bin\v4brmon.exe

    mRun-x64: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"

    mRun-x64: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run

    .

    ============= SERVICES / DRIVERS ===============

    .

    R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]

    R1 SBRE;SBRE;C:\Windows\System32\drivers\SBREDrv.sys [2011-4-29 101720]

    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

    R2 DictionaryBossService;DictionaryBossService;C:\PROGRA~2\DICTIO~2\bar\1.bin\v4barsvc.exe [2012-5-30 42504]

    R2 SBAMSvc;Ad-Aware;C:\Program Files (x86)\Ad-Aware Antivirus\Engine\SBAMSvc.exe [2011-5-17 2804280]

    R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

    R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]

    S2 Ad-Aware Service;Ad-Aware Service;C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe [2012-3-29 1161072]

    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-4 136176]

    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-6-10 250056]

    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-4 136176]

    S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]

    S3 rcmirror;rcmirror;C:\Windows\system32\DRIVERS\rcmirror.sys --> C:\Windows\system32\DRIVERS\rcmirror.sys [?]

    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

    S3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;C:\Windows\system32\DRIVERS\WN111v2x.sys --> C:\Windows\system32\DRIVERS\WN111v2x.sys [?]

    .

    =============== Created Last 30 ================

    .

    2012-07-17 21:34:24 -------- d-----w- C:\Users\Deborah\AppData\Local\adaware

    2012-07-17 21:34:17 55384 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys

    2012-07-17 21:34:17 45904 ----a-w- C:\Windows\System32\sbbd.exe

    2012-07-17 21:28:41 84568 ----a-w- C:\Windows\System32\drivers\SbFwIm.sys

    2012-07-17 21:28:18 -------- d-----w- C:\Users\Deborah\AppData\Local\adawarebp

    2012-07-17 21:28:17 -------- d-----w- C:\ProgramData\Ad-Aware Browsing Protection

    2012-07-17 21:28:16 -------- d-----w- C:\Program Files (x86)\Toolbar Cleaner

    2012-07-17 21:28:14 -------- d-----w- C:\Program Files (x86)\adawaretb

    2012-07-17 19:19:04 -------- d-----w- C:\ProgramData\GFI Software

    2012-07-17 17:48:05 -------- d-----w- C:\Program Files\Microsoft IntelliType Pro

    2012-07-17 17:47:57 -------- d-----w- C:\Windows\PCHEALTH

    2012-07-17 17:39:38 3148800 ----a-w- C:\Windows\System32\win32k.sys

    2012-07-17 17:33:01 2004480 ----a-w- C:\Windows\System32\msxml6.dll

    2012-07-17 17:33:01 1881600 ----a-w- C:\Windows\System32\msxml3.dll

    2012-07-17 17:33:01 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll

    2012-07-17 17:33:00 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll

    2012-07-17 17:33:00 2048 ----a-w- C:\Windows\System32\msxml3r.dll

    2012-07-17 17:33:00 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll

    2012-07-17 17:32:38 458704 ----a-w- C:\Windows\System32\drivers\cng.sys

    2012-07-17 17:32:38 340992 ----a-w- C:\Windows\System32\schannel.dll

    2012-07-17 17:32:38 307200 ----a-w- C:\Windows\System32\ncrypt.dll

    2012-07-17 17:32:38 225280 ----a-w- C:\Windows\SysWow64\schannel.dll

    2012-07-17 17:32:38 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll

    2012-07-17 17:32:38 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

    2012-07-17 17:32:37 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll

    2012-07-17 17:32:37 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

    2012-07-17 17:32:37 22016 ----a-w- C:\Windows\SysWow64\secur32.dll

    2012-07-16 16:16:45 -------- d-----w- C:\Program Files (x86)\ESET

    2012-07-11 18:52:12 -------- d-----w- C:\Users\Deborah\AppData\Local\LogMeIn Rescue Applet

    2012-06-21 14:55:46 2622464 ----a-w- C:\Windows\System32\wucltux.dll

    2012-06-21 14:55:23 99840 ----a-w- C:\Windows\System32\wudriver.dll

    2012-06-21 14:55:05 36864 ----a-w- C:\Windows\System32\wuapp.exe

    2012-06-21 14:55:05 186752 ----a-w- C:\Windows\System32\wuwebv.dll

    .

    ==================== Find3M ====================

    .

    2012-07-17 18:35:05 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

    2012-07-17 18:35:05 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

    2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll

    2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll

    2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll

    2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll

    2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

    2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

    2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

    2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

    2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

    2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

    2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

    2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

    2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

    2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

    2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

    2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll

    2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

    2012-04-26 05:41:56 77312 ----a-w- C:\Windows\System32\rdpwsx.dll

    2012-04-26 05:41:55 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll

    2012-04-26 05:34:27 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe

    2012-04-24 05:37:37 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

    2012-04-24 05:37:37 140288 ----a-w- C:\Windows\System32\cryptnet.dll

    2012-04-24 05:37:36 1462272 ----a-w- C:\Windows\System32\crypt32.dll

    2012-04-24 04:36:42 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

    2012-04-24 04:36:42 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll

    2012-04-24 04:36:42 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

    .

    ============= FINISH: 18:13:28.04 ===============
    0
  • Support
    Hi Dennis Mullins,



    Uninstall DictionaryBoss, see http://www.systemlookup.com/CLSID/73446-v4bar_dll.html and http://www.mywot.com/en/scorecard/dictionaryboss.com



    Did you get any error messages during the installation of Ad-Aware?

    Please, try to install Ad-Aware again.
    0
  • Support

    Hi spindle32,

     

    Please, describe your problem in detail.

     

    Which version of Ad-Aware have you installed?

    Which Windows do you have, including 32 or 64 bits?

    Do you have another antivirus program or similar program installed?

     

    I have seen other persons receiving refunds when they can't run Ad-Aware, but that have of course been immediately and not after a year.

     

    P.S. Note I'm a volunteer here and not employed by Lavasoft.

    0
  • Customer

    I cannot actually follow what you want me to do (op). can you repost it because it makes no sense?

    I haven't been able to use adaware in a year and tried to contact support via email before when I had a license (which was totally wasted!).

    I had entirely given-up and you swallowed my money so I am upset with the service. I am giving you guys one more chance to help me or i will never use adaware again.

    0
  • Customer

    I actually wasn't looking for a refund, just to get it to work now, It doesn't matter as I will never buy a licensed copy again.

    However, I am running a 64bit windows 7 with current SP/updates. I have re-installed adaware 500,000 times (I hope it is the latest version by now) and I have malware bytes, advanced systemcare and avast running. Please note when I had a license and it never worked I only had Norton on the pc. As far as in detail it is simple when I click on Adaware it doesn't do anything.

    0

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