AdAware Pro Security
Hello,
I just start using ad-aware pro security, and i have 1 issue with it.
Since i install the program then Dashlane add-on is not working anymore on Firefox.
I try to disable every option one by one on ad-aware pro security but it does not fix the problem, i should select (stop ad-aware pro security) then the problem fixed.
This problem is just on Firefox, but Chrome or Opera is working fine.
Thank you
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Hello,
I just start using ad-aware pro security, and i have 1 issue with it.
Since i install the program then Dashlane add-on is not working anymore on Firefox.
I try to disable every option one by one on ad-aware pro security but it does not fix the problem, i should select (stop ad-aware pro security) then the problem fixed.
This problem is just on Firefox, but Chrome or Opera is working fine.
Thank you
Hi morio2,
Do you have a link to Dashlane?
I think Lavasoft would like to test what happens in their test machine.
Maybe it's useful if you collect logs and other information by following the instructions in http://www.lavasoftsupport.com/index.php?/topic/33638-collect-logs-for-troubleshooting/ to give Lavasoft more information about your computer and its Ad-Aware.
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Hi Ramy,
Thank you for all information and logs. Lavasoft has been able to reproduce the problem and has found a work-around. Unfortunately that will disable Web and Email protection, and it will take at least a few months before the final solution of the problem is released.
Do you accept a work-around that disables Web and Email protection during some months or do you want to uninstall Ad-Aware and get a refund of the payment?
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Hi CeciliaB,
I have try to disable (Web and Email and Real-Time and Network protection and Gaming Mode), but all that does not help, only fix for the problem is (Stop Ad-Aware Pro Security).
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Hi CeciliaB,
You was right, everything working fine now, Thank you.
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Hi Ramy,
It's necessary to stop the driver that handles Web and Email protection, it isn't enough to disable the feature.
You can try this (it isn't confirmed by Lavasoft yet):
Please start Command Prompt in administrator mode by right-clicking the Windows/Start button and select that program.
Enter this command (copy and paste) (end by pressing the Enter key):
sc config bdfwfpf start= disabled
It's important that there is no space before '=' but one after.
Restart the computer and test, please.
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You're welcome
I'm glad it's resolved.
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It seems like AdAware Pro Security is causing compatibility issues with the Dashlane add-on in Firefox, but not in Chrome or Opera. Here's a more concise plan to tackle this:
Update All Software: Make sure Firefox, Dashlane, and AdAware Pro Security are all up-to-date.
Whitelist Dashlane: Check AdAware's settings to see if you can whitelist Dashlane, allowing it to operate without interference.
Firefox Refresh: Consider using the Firefox refresh feature. It fixes many issues by resetting Firefox to default settings while saving important info.
Reach Out for Support: If the problem persists, contacting the support teams of AdAware and Dashlane might provide a specific solution.
Navigating software compatibility is much like ensuring a smooth streaming experience across different platforms. Sometimes, a little tweaking in the settings can make all the difference, much like optimizing streaming preferences on platforms like tivimatepremium.co for a hassle-free viewing experience.0
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