Renewal key and existing key

Customer

• June 03, 2021 16:38

I recently purchased a renewal key for the Lavasoft Personal firewall and I thought/assumed (and we all know what assuming does, don't we?? /wink.png' class='bbc_emoticon' alt=';)' /> ) that the renewal key would be added/extend my existing key which has approximately 240 days left on it. Is there a way of adding both the keys together, or am I SOL? /ohmy.png' class='bbc_emoticon' alt=':)' /> I guess if I'm SOL then I've learned a valuable lesson.



Thanks for any help and suggestions in advance.



Servalan

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  Customer

  • June 03, 2021 16:38

  It's best to contact Lavasoft Customer Support via the link in my signature. It doesn't make sense that renewing early would eliminate the time you had remaining on the old license, so maybe they can fix it internally.

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  Customer

  • June 03, 2021 16:38

  [quote name='visitor' post='118607' date='Apr 3 2010, 09:47 PM']It's best to contact Lavasoft Customer Support via the link in my signature. It doesn't make sense that renewing early would eliminate the time you had remaining on the old license, so maybe they can fix it internally.[/quote]
  
  
  
  Thanks for your reply!!
  
  
  
  Unfortunately I don't seem to be able to register on the support page. The registration form asks for the serial number of the product that I have purchased and I cannot find a serial number, either of the key I recently purchased or of the Lavasoft Personal Firewall.
  
  
  
  I think I'll just forget about it and put it down to experience and a valuable lesson learned.
  
  
  
  Servalan.

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  Customer

  • June 03, 2021 16:38

  Not much you can do without the serials. I'll close this thread now, if you need it reopened, PM a moderator.

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