We have had 4 various customer PC's lose the .exe and .lnk file associations on their PC's recently. (actually, I am not sure that every shortcut on a users desktop is in fact a .lnk file type, but I THINK it is!) I have read 2 posts to this forum describing similiar problems, that were fortunately solved by running system restore. System restore has not been a successful fix for us in our situations.
On the most recently damaged system, I was looking at a Norton internet worm protection log file that indicates "c:\program files\lavasoft\ad-aware se plus\ad-watch.exe is trying to access \registry\machine\software\classes\exefile\shell\open\command". Norton gives a "reaction" of "unauthorized access stopped". However these were all logged immediately before the file associations were lost.
Is it possible that ad-aware could somehow be changing (or attempting to change) the registry settings for these file types? I realize Norton logged that the above attempts were blocked, but I would imagine it would only take one successful registry change to break the PC. If this is a known problem, is there any fix? I have searched the web and the Lavasoft web site and have not been able to find anything. Thanks in advance for any help.
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