False Positive Detection of Legitimate software

Customer

• June 03, 2021 16:49

Hi,

 

Our product is wrongly classified as malware by your security software.

 

The file can be downloaded from www.masswatermark.com/setup.exe

 

 

Please fix this issue ASAP

 

Thanks

 

NB:Your online false positive submission form does not work.

 

 

 

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  Customer

  • June 03, 2021 16:49

  
  

  Hi ralph121,

   

  Thanks for your post. We'll check it out and report back here.

   

  Andy

  Lavasoft Malware Labs

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  Customer

  • June 03, 2021 16:49

  
  

  Hi ralph121,

   

  This is a false positive and will be removed from detection as of an update to be released today. Thanks for letting us know.

   

  Andy

  Lavasoft Malware Labs

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