False positive detection on our Ad blocking Software

Customer

• June 03, 2021 16:52

Dear Team,

When we install our Ad blocking Software, then your product detects three sub-files

• WFPInstaller.exe


• ADS_Service.exe


• ADS_Installer.exe

called during the execution as Infected process.

We can assure you that the file is compliant with market standards and it does not perform any suspicious operations.

The file has been tested extensively and it does not harm a end user at any point of time. I am sharing the standalone version of the file for your reference.

The marked file can be downloaded from : https://adstopper.com/7-day-trial-download/?ads_source=landing-page&ads_conversion=y

Can you please fix this false detection as it is hurting us a lot.

Please do let us know if you need any other details.

 

0

• 

  Customer

  • June 03, 2021 16:52

  
  

  Hi,

   

  Thanks for letting us know. We'll reinvestigate and report back here.

   

  Regards,

   

  Andy

  Lavasoft Malware Lab

  0
• 

  Customer

  • June 03, 2021 16:52

  
  

  Hi,

   

  The files are no longer detected.

   

  Thanks,

   

  Andy

  Lavasoft Malware Lab

  0
• 

  Customer

  • June 03, 2021 16:52

  
  

  Thanks for your response Andy.

   

  I will wait for your response.

   

  Let me know if you need any other details from us.

  0

Please sign in to leave a comment.