False Positive Detection On Our new Product

Customer

• June 03, 2021 16:52

Dear Team,

 

Our New product is currently detected as "Infected file".

 

The file does no harm to the end user machine. It is not a infected file. We believe this detection is a false positive .

 

I am sharing the Detected file as well as the scan log for your reference.

 

Can you please fix this issue.

 

Let me know if you need any other details.

 

 

Lavasoft Ad-Aware Total Security_Log File.zip

AdRemover_Setup_4ldr9bw.zip

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  Customer

  • June 03, 2021 16:52

  
  

  Hi Tech_Support,

   

  Thanks for posting the detection info. We'll re-analyse the file and report back here.

   

  Regards,

   

  Andy

  Lavasoft Malware Lab

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  Customer

  • June 03, 2021 16:52

  
  

  Hi Tech_Support,

   

  The analysis of the file has been completed and the detection will be removed.

   

  Thanks for your report,

   

  Regards,

   

  Andy

  Lavasoft Malware Lab

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