Cannot buy at ebay

Customer

• June 03, 2021 17:04

One problem I found is when I try to buy anything at ebay this software blocks the the ability to buy the item. Please check this ASAP.

 

Thanks

0

• 

  Customer

  • June 03, 2021 17:04

  For now I uninstalled Ad-Aware Antivirus 12 . Please fix.

  0
• 

  Support

  • June 03, 2021 17:04

  
  

  
  

  One problem I found is when I try to buy anything at ebay this software blocks the the ability to buy the item. Please check this ASAP.

   

  Thanks

  
  

  Hi yesnow,

   

  A new beta version has been published and Lavasoft would appreciate if you can check if eBay is working now.

  0
• 

  Customer

  • June 03, 2021 17:04

  
  

  I hope you have a 2nd opinion scanner if your testing on your production machine,

  which if your visiting ebay I suspect you are. Just in case that's not a FP but Ad Aware actually

  protecting your card info from an exploit.

  0
• 

  Support

  • June 03, 2021 17:04

  
  

  
  

  One problem I found is when I try to buy anything at ebay this software blocks the the ability to buy the item. Please check this ASAP.

   

  Thanks

  
  

  Hi yesnow,

   

  Lavasoft hasn't been able to reproduce the problem. Please, try again and if still unsuccessful, describe you settings, e.g. is web protection and/or parental control activated, exactly where in the process of buying adaware blocks it and how you notice the blockage.

  0
• 

  Support

  • June 03, 2021 17:04

  Beta 3 has been released, please install it and report back the result.

  0

Please sign in to leave a comment.