Problem windows tells me that protection is disabled
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You're welcome
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Hi Jess5457,
Have you restarted the computer after the installation of adaware?
Please, collect logs and other information by following the instructions in http://www.lavasoftsupport.com/index.php?/topic/34672-how-to-report-a-bug// to let Lavasoft investigate your problem.
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Yes in 5 days I had to restart several times the computer time, I even tried to reinstall but nothing changes.
A new zip file, called Ad-Aware 12.zip, will be created, Yes but the size of the archive is 374 MB.. :/
I didn't find MSI files :/
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Are you sure that the zip file contains C:\ProgramData\adaware and not C:\Program Files\adaware ?
If yes, please zip only the sub-folder called Logs.After 5 days, it's normal that the MSI files (installation files) doesn't exist.
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Yes i'm sure.
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Thanks for the logs and I'll inform my contact person at Lavasoft on Monday.
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Thanks !
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Hello
I installed the new version of ad-aware on both my computer and both computers, windows me say that ad-aware is disabled while real-time protection is active.
Are you aware of this problem?
Thank you
Lavasoft is aware of the problem and it will be fixed in the next version, please be patient.
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Ok thanks !
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Lavasoft is aware of the problem and it will be fixed in the next version, please be patient.
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