I have what seems like a unique problem (I have scoured the forum for a similar thread before posting this one).
In brief, whenever I attempt to update the Adaware definition file (by clicking the "update" button within the application) my computer crashes. The crash happens very fast - first, there is a quick flash of a blue screen with white text. This blue screen flashes by so quickly I can't even read what it says. Immediately after this, the screen goes black and an extremely loud beeping begins (beeps once every 5 secs or so). This beeping is LOUD and will only stop if I hold down the power button.
-for the last 1 year or so, I have been getting periodic computer freezes that can only be fixed by holding the power button (CTRL-Alt-Del doesn't work, the computer is completely frozen) - this is a bigger problem that the Adaware update issue and I mention it because the two seem related
-these freezes seem fairly coincidental with the Adaware problems but I can't remember for sure (I have been trying to fix this issue for a long time)
-Adaware scans normally, I have manually downloaded the update def file and replaced it within the installation folder - no spyware found
Troubleshooting to date:
-most importantly, I have reformatted the HD, reinstalled Windows, and reinstalled Adaware (fresh copy from web site) only to have the same blue screen crash problem
-interestingly, when I reinstall Adaware and start the program, it tells me my definitions are 500+ days old - this makes me wonder if I didn't get a complete uninstall even after reformatting and reinstalling windows OS
-I have run multiple other adware, anti-virus, etc. programs to no avail
I have much more info but will stop there and see if anyone has any ideas. If anyone would like to see a HJT log I can post that or anything else that might be helpful. Any advice is GREATLY appreciated. Thanks.
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