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System very slow since installation of Adaware 11

Comments

6 comments

  • Support

    Hi schee,

     

    I wonder if there might be some left-overs from previous antivirus program(s) that might disturb. What antivirus program, firewall etc. did you have before Ad-Aware?

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  • Support

    Strange, I'll ask if my contact person at Lavasoft has heard of this problem before.

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  • Customer

    No, and there is no left over of Lavasoft either.

    After uninstalling it, http://localhost loads so fast again, It must be just matter of a couple of miliseconds.

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  • Support

    When you've paid for Ad-Aware, you can contact Lavasoft support instead of this forum with volunteers: http://www.lavasoft.com/mylavasoft/support/supportcenter

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  • Customer

    ... And I never had any other anti-virus, only ad Aware free version. I just recently got the full anti virus version.

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  • Customer

    Hello schnee,



    We are sorry to hear that you experienced problems with new adaware program.



    Could you please tell if you are using free or paid version? Features, which could work with web traffic are included in paid versions only. They are Web Protection and Network Protection. If you are using free version, the only feature which may cause you problems is Real-Time Protection.



    As you mentioned that you are developer, I assume that you build your application locally, which has no digital signature and being checked by Real-Time Protection every time you build exe file. That is a normal behavior of any antivirus application.



    You can add your project folder to exclusion list to avoid any scanning by adaware program. Please see details here: https://www.adaware.com/user-guide/manage_exclusions



    https://www.adaware.com/user-guide/rtp



    If you confirm that you have paid version, I would like to ask you to turn off Web Protection and see if you still have problems. After turn it on and turn off Network Protection and see if you still have problems.



    Regards,


    Anna

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