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New key for Antivirus Free 11

Comments

13 comments

  • Support


    Hi Alf,



    The latest version is adaware antivirus 12. Any particular reason why you haven't upgraded to that version?



    What's you internet speed?

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  • Customer


    Version 12 is not compatible with my Operatings system (XP SP3)

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  • Customer


    Same problem....



    I type in the key and click 'send'



    Activation could not be completed. Please try again later.



    But all the years before it works fine.

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  • Support


    I see, I have sent a PM with a license key to you.

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  • Customer


    UMTS/ HSPA via Internet-Surf-Stick/ USB (O2/ Telefonica Germany/ E+).



    But different. Sometimes I have faster WLAN (in Hotel, Airports etc.)

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  • Support


    What's you internet speed? 

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  • Support


    I understand that it's not very fast internet over the mobile network and that can be a bit unreliable. Do you find it difficult to visit different web sites, slow, lags etc.?

    If you think it's rather fast, it shouldn't be a problem to activate adaware antivirus.



    Do you know who fast the connection usually is?

    It is easier for the developers to understand the problem if they have a figure.



    Adaware antivirus won't stop to work when the key goes out.

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  • Support


    I've asked my contact person if the support of Ad-Aware Antivirus version 11 has stopped but I haven't received an answer yet, please be patient.

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  • Customer


    Ad-Aware stop working because the key get out of time.



    But I get no connection to the server to update.



    I still tested a free WLAN (fast), but the same problem. No Connection to the server.



    "Please try again later". I don'äät know why ?

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  • Support


    Hi again,



    It should be possible for users of Ad-Aware 11.15 and later to activate, but the keys I've might be too old. Please try to register with an email address from a well-known provider as Google's Gmail, Microsoft's Outlook or Yahoo Mail.

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  • Support


    Hi @Alf_H,



    I've sent a new license key in a PM to you, the previous one is probably too old.

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  • Customer


    I am facing activation could be activated please try again later.

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  • Support



    47 minutes ago, Eizadora said:




    I am facing activation could be activated please try again later.





    Hi again Eizadora,



    Please, explain what you mean. This topic is about Adaware antivirus version 11 and that is a very old version.

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