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proquota.exe & Iexplore.exe

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8 comments

  • Support

    Hi Alterechoes,

     

    Please, explain more about the infections you had in those two Windows files. How did the computer behave and what did you do to solve it?

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  • Customer

    With those viruses i had lots of proquota.exe instances in the processes and strange icons in the windows's mixer audio; with iexplorer.exe i had a huge amount of ram occupied by it. I removed the iexplore.exe key in the registry and scanned with the antivirus and to remove proquota.exe i located the executable with ccleaner tab that lists the boot up processes, then i booted into safe mode to remove the file itself

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  • Support

    If I understand you correctly, you have deleted a necessary Windows file (procquota) and deleted registry items that Internet Explorer needs. Those actions would lead to big problems in Windows. I recommend that you reinstall Windows to get everything restored.

     

    But if you wish, I can check some log files for signs of infections. Please, follow the instructions in the topic Read This Before You Post!.

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  • Customer

    Here are the files you asked; but why everything works fine when i log in my "main account" and i got the black screen when trying to log into a secondary account?

    FRST.txt

    Addition.txt

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  • Support

    2015-03-05 19:08 - 2015-03-06 14:43 - 00000000 ____D () C:\Users\Simon\Downloads\ESET NOD32 ANTIVIRUS 7 CRACK (32 64 BIT) THADOGG


    Please, uninstall Eset. Cracked programs can't be trusted and an antivirus program that you can't trust is useless and can destroy Windows.


    If you have other illegal programs, uninstall them too.


    Uninstall µTorrent.


    When done, run FRST again and attach the new logs.

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  • Customer

    after the removal of those files i got black screen even on the main user of the pc so i reinstalled windows. Everything is fixed now

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  • Support

    Thanks for coming back and informing us

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  • Support

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.


    If you're the topic starter, and need this topic reopened, please contact the staff member who was helping you with your issue.


    Everyone else please begin a New Topic.


    Thank you !

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