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AdsKeeper ....

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4 comments

  • Support


    This thing is the most evil infection I've found in some time. Even after a deep format of my hard drives and a clean install of all proper drivers. This thing still infected my pc without using AdBlocker. Thing is AdBlocker is not a permanent solution as it doesn't help me with my Steam situation where with their software I can't post, go to the 2nd page and further in the store or on message boards and I can't start new threads or post in threads. Also with this Adskeeper virus/malware or whatever it blocks me from seeing surveys on survey sites. It stops me from being able to read posts on news sites and also doesn't allow me to post because it blocks that out too. Seriously is there any way to stop this thing? I am going to try Ad-Aware now but I am just using the free version. Anyway I don't want to pour money into an anti-virus program or malware stopping program and so on unless it is possible to get rid of this thing and it seems like when I search for info. on this Adskeeper it seems fairly new. Recent posts are showing up on various websites showing people are complaining about it. I know I am sick of it.

     

    Update: Ad-Aware found nothing on my system where when I at least tried demos of other software that wouldn't clean things it would show something. It picked up something. I don't know if Ad-Aware free is worth anything if it is picking up nothing. It also doesn't make me any more likely to buy it if I see it can't pick up what other things can.


     

    Hi DeViLzzz,

     

    Please, take into consideration that many of these programs that require payment to remove something are "famous" for false positives, that is they says that normal files are bad only to convince you to buy them. Also many web pages with advices about Adskeeper are fake and give bad advices.

     

    Do you have other computers connected to your router (modem with router functionality)?

    If yes: Do they display AdsKeeper as well?

    I'm asking since it might be your router that's been hacked and e.g. DNS setting has been set to malicious servers.

     

    Please, to get help with cleaning your computer follow the instructions in the topic Read This Before You Post!.

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  • Customer

    Here are files you requested in order to help me better with this AdsKeeper situation.

    In regards to what I have well I have a modem provided by Start.ca and my own router DIR-615 (just flashed it today during all this mess hoping it would help). I reset both too but none of this fixed the issue. I also turned off wireless internet options on the router. As for hardware that is attached to the router I have another pc attached to it but it hasn't been turned on in months due to needing maintenance that I didn't feel like doing. Also connected to the router is an Xbox One and an Xbox 360 plus my VOIP phone device and the survey scanner I used for Nielsen Home Survey Group.

    As for being able to tell with this router if I have been hacked and the DNS has been set to malicious servers all I can say is from what I saw in a display about this sort of thing it looked like my router was ok. If anyone wants to walk me through things and be sure that would be fine.

    Update: My internet provider emailed me I guess earlier today and there is nothing on their end that says modem has been compromised in any way.

    Addition_25-07-2016_23-03-50.txt

    FRST_25-07-2016_23-03-50.txt

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  • Support

    I can't see anything signs of adware or malware in the logs. It's a bit strange that there are errors in Windows Search Service and its index database listed in Event Viewer since it's a fresh installation of Windows. Even if very few programs are running 78% of the memory is used and that's isn't normal.

     

    Let us check for rootkits.

     

    1. Save TDSSKiller (EXE version) on the Desktop (don't run in Internet Explorer): http://support.kaspersky.com/viruses/utility#TDSSKiller

    Turn off all programs.
    Run the program TDSSKiller.

    Click on Start Scan.

    Wait until finished.

    If any malicious objects are found select Cure and click Continue. If Cure isn't available select Skip. If any suspicious objects are found select Skip Do NOT select Quarantine or Delete.
    The computer might need a restart.

    Attach the TDSSKiller log, which is located in the folder C:\ with the name TDSSKiller followed by version and time.

     

     

    2. Please, save RogueKille Free on the Desktop (don't run in Internet Explorer): http://www.adlice.com/download/roguekiller/#download
    Click on Download for "Portable 64 bits".

    If SmartScreen filter in Internet Explorer blocks RogueKiller, see http://www.adlice.com/documentation/roguekiller/tutorial/#smartscreen .

    Turn off all running programs and remove any external drives and other devices connected with USB etc. except mouse and keyboard.

    Start RougueKiller . If it won't start, try several times. If you still are unsuccessful, rename the file to winlogon.exe.

    Wait until "Prescan" has finished.
    Click on "Start Scan" button.
    Wait until the scan has finished.
    Click on "Report" button (save in text format).
    A report will be created.
    Please, post it in your reply.

     

     

    3. Fetch the User Manual: http://support.dlink.com/ProductInfo.aspx?m=DIR-615 click on First Time Setting Up?

    Log into your router: http://www.dlink.com/se/sv/support/faq/routers/how-do-i-log-into-my-router

    Try to find the current DNS server for the internet side of the router, I think it's Status in the upper menu and Device Info in the left menu.

    Check the logs for any suspicious activities (unknown connections etc).

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  • Support

    Due to lack of feedback, this topic has been closed.If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.Thank You !

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