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intro of Noé's_Lover/10Crem + problems on Android contacts, produce video with Camtasia, and Google synchronisation and no network in "barro" session

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16 comments

  • Support


    Hi,



    Note this is a forum that adaware software provides for support of their products. Are you using adaware antivirus?



    - Regarding problems with "Camtasia/Snagit/others Techsmith apps", please ask the manufacturers of those apps.



    - We don't provide any help with smartphones since adaware software has no apps for smartphones.



    - Regarding network issue, I suggest that you ask for help in a forum that provides general Windows help.



    Why do you think that your Windows computer is infected?



    Please, to get help with cleaning your computer follow the instructions in the topic Read This Before You Post!.

    0
  • Customer



    On 11/21/2019 at 5:05 PM, CeciliaB said:




    Hi,



    Note this is a forum that adaware software provides for support of their products. Are you using adaware antivirus?



    - Regarding problems with "Camtasia/Snagit/others Techsmith apps", please ask the manufacturers of those apps.



    - We don't provide any help with smartphones since adaware software has no apps for smartphones.



    - Regarding network issue, I suggest that you ask for help in a forum that provides general Windows help.



    Why do you think that your Windows computer is infected?



    Please, to get help with cleaning your computer follow the instructions in the topic Read This Before You Post!.





    i want to uninstall Aimersoft IMusic, KeepVid Music, KeepVid Music Tag Editor, CyberLink U Meeting, CyberLink U Webinar, CyberLink PerfectCam, CyberLink VideoMeeting+, CyberLInk PhotoDirectort 11, i can't install adaware, because an error on his installation, screen capture below:



    https://www.cjoint.com/c/IKzoOrixUi5



     



    PC infected, causes errors on Techsmith, this disinfection include disinfection of synchronised Google accounts (pc & phone)/Chrome of PC to try to speedup smartphone,



    network issue caused because infection,



     



     



     



    here the FRST Logs,



    i'm crying because shortcut.txt is too large to upload



    Thanks..


    FRST.txt
    Addition.txt

    0
  • Support


    It's only possible to clean a computer from an administrator account, in your computer the only such account is dedie. Please, login to that account and run FRST again, without changing any settings.



    Before running FRST, please:

    Try to uninstall Segurazo Antivirus since Defender doesn't like it.

    Try to activate System Restore since it can be important to have if anything goes wrong during the cleaning.



    When do you thing the computer was infected?

    0
  • Customer


    i uninstalled Segurazo applications and i can't re-enable system restore because this is broken

    0
  • Support


    Please, login to an administrator account and run FRST again, without changing any settings.



    When do you thing the computer was infected?

    0
  • Customer


    PC infected, causes errors on Techsmith, this disinfection on this topic here include disinfection of synchronised Google accounts (pc & android phone)/Chrome of PC to try to speedup smartphone,



    network issue caused because infection, also,



     



    the network problem on "barro" session/bug on production with Techsmith & Camtasia caused by infection, whichs goes the disinfection here on this topic can resolve theses network problems, missed free space and theses Techsmith's/Camtasia's bugs



     



    heres the frst logs, the logs are accidentelly deleted on december 1th by delfix, i retried frst now


    Addition.txt
    FRST.txt

    0
  • Support


    I can't help you if you don't answer my questions and do what I tell you to do.

    I repeat again:



    When do you think the computer was infected?



    The FRST logs are created in the account dedie_v168dba and that is a limited account. The logs must be created from an administrator account as dedie, and the whole process of cleaning the computer must be performed from an administrator account.



    No one here will help you with disinfection of Android phones, we only take care of computers with Windows.





    Other information:



    Google accounts can't be infected. Android phones aren't infected with viruses written for Windows computers, but it's possible to install malicious apps. Please uninstall the apps that were installed just before the problems in the phone started. Stop synchronization if you think something is spread due to the synchronization. 



    Removal of malicious programs will not remove bugs in valid programs, bugs can only be removed by the manufacturer of the programs with the release of new versions.



    Please uninstall (from an administrator account, otherwise it won't work):

    Advanced SystemCare Ultimate (it's out of date and having several antivirus programs will cause problems, e.g. network problems, slow computer)

    Avast Antivirus (it shouldn't be installed when you're using Defender and not Avast, having several antivirus programs will cause problems)

    All other programs that you want to uninstall.



    Do not install more programs until the computer is cleaned, you only make it worse!

     

    0
  • Support


    Please uninstall all kind of uninstallers, they can corrupt Windows, specially if you use several of them. Use only the uninstaller available in Windows.



    Please unistall ByteFence Anti-Malware (bad program) and Ultra Virus Killer (not useful).



    Please move FRST from the Downloads folder to the Desktop (dedie account). Otherwise future scripts won't work.



    Please use avastclear to uninstall Avast in safe mode by following this instruction: https://www.avast.com/uninstall-utility



    Please exit as many programs as possible, run FRST again in dedie account and upload the new logs.



     

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  • Customer



    5 hours ago, CeciliaB said:




    I can't help you if you don't answer my questions and do what I tell you to do.

    I repeat again:



    When do you think the computer was infected?



    The FRST logs are created in the account dedie_v168dba and that is a limited account. The logs must be created from an administrator account as dedie, and the whole process of cleaning the computer must be performed from an administrator account.



    No one here will help you with disinfection of Android phones, we only take care of computers with Windows.





    Other information:



    Google accounts can't be infected. Android phones aren't infected with viruses written for Windows computers, but it's possible to install malicious apps. Please uninstall the apps that were installed just before the problems in the phone started. Stop synchronization if you think something is spread due to the synchronization. 



    Removal of malicious programs will not remove bugs in valid programs, bugs can only be removed by the manufacturer of the programs with the release of new versions.



    Please uninstall (from an administrator account, otherwise it won't work):

    Advanced SystemCare Ultimate (it's out of date and having several antivirus programs will cause problems, e.g. network problems, slow computer)

    Avast Antivirus (it shouldn't be installed when you're using Defender and not Avast, having several antivirus programs will cause problems)

    All other programs that you want to uninstall.



    Do not install more programs until the computer is cleaned, you only make it worse!

     





    answer is my PC is infected



     



     



    my good ambitions is:



     



    good ambition 1: -don't screen capture/record with my screen recorder apps (Apowersoft, Mobizen, Rec.me by Mobzapp, and all others) with/on my Smartphone until thursday december, 5th



     



    good ambition 2: -for my birthday i'm offered a cleanup DVD/CD branded "All D2D Diffusion" used for clean all CD/DVD player/writers, with the follow notice/instructions:



    step 1: insert this cd/dvd on the writer/player with the brushes oriented to the bottom



    step 2: press play on this cd/dvd with VLC, Windows Media Player if it's a internal/usb external writer/player on PC, DVD Player, CD Player



    step 3: press/click previous or next button to choose the vocal instruction track, and choose the "cleanup track (track 8)" to clean my DVD/CD writer/player plugged on the PC



    step 4: content of the CD/DVD:



    track 1: vocal guide/notice



    tracks 2 to 7: vocals instructions (the french version is track 4)



    track 8: "cleanup track"



    track 9 to 14: instructions of the end (french version is track 11)



     



    and i decided to cleanup the external USB DVD/CD player/writer plugged on my PC with this, but sometimes this writer/player not recognized because infections (this disinfection here can try to resolve the bug of CD/DVD Player/Cleanup DVD/CD,



    and decided also transfer this "Cleanup DVD/CD" to iso file for have copy of vocal instructions, with Daemon Tools/Alcohol 52%,/CyberLink Power2Go 12 but i have bug



     



    my 3rd good ambitions is my multi-USB hubs (Trust Oila 10 ports, Qilive hub, 3in1 SD/USB/Micro-SD adaptator) offered for my birthday, but



    if i have theses hubs/adaptators plugged of PC, and also devices plugged on this hubs/adaptators i have sometimes bugs (auto-disconnect/re-connect bug, all devices/disks not recognized, ...) maybe because of infections, this 3rd good ambition is to resolve theses hubs/adaptators bugs by the actual disinfection on this topic



     



    PC infected, causes errors on Techsmith, this disinfection on this topic here include disinfection of synchronised Google accounts (pc & android phone)/Chrome of PC to try to speedup smartphone,



    network issue caused because infection, also,



     



    the network problem on "barro" session/bug on production with Techsmith & Camtasia caused by infection, whichs goes the disinfection here on this topic can resolve theses network problems, missed free space and theses Techsmith's/Camtasia's bugs



     



    but i have finally the frst logs on dedie session (admin) here,



    only addition upload works, not frst because too large (1Mb), i try now to zip frst.txt to upload here, then tried to zip this with WinRar i have Blue Scren Of Death, i zipped frst in safe mode after copied this message/post on notepad saved to txt,



     



    then one minute later i logged on my girlfriend/cousin sessions actually and post this message copied from this txt here to retry/continue to post this message,



     



    and also screen capture below of the error of uninstallation of Avast (Ashampoo Uninstaller 9 had uninstalled Segurazo and iObit Advanced System Care,



    but with Recuva and Stellar Phoenix error can't try to transfer files from recyclebin to hard disk



    Thanks...



    Addition.txt
    FRST.zip

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  • Customer


    the uninstallers, UVK and Bytefence are now uninstalled, avast also,



     



    and now the frst logs below but frst.txt and shortcut.txt can't upload here because error:



    because of this error i decided to zip frst.txt and shortcut.txt,



    now upload frst.zip and shortcut.zip



     



    only zipped shortcut.zip can't uploaded



     



    only uploaded:



    frst.zip (because i can't upload frst.txt because too long)



    addition.txt


    Addition.txt
    FRST.zip

    0
  • Support


    I don't care about shortcut.txt until it's high probability that a shortcut has been changed in a bad way. With default settings in FRST it shouldn't be created and I've asked you to NOT change the settings in FRST.



    The partition C needs more free space to work properly, please create that, e.g. by deleting some of the accounts and uninstalling unnecessary programs. The recommendation is to never use more than 90 % of a partition with Windows.

     




    On 12/2/2019 at 9:18 AM, CeciliaB said:




    Do not install more programs until the computer is cleaned, you only make it worse!





    And I can see in the log that you have installed or is planning to install many programs:



    2019-12-04 22:32 - 2019-12-04 22:32 - 002804648 _____ (kernel-panik) C:\Users\dedie\Downloads\kprm_2.2 (1).exe

    2019-12-04 22:12 - 2019-12-04 22:12 - 002804648 _____ (kernel-panik) C:\Users\dedie\Downloads\kprm_2.2.exe

    2019-12-04 11:50 - 2019-12-04 11:51 - 002118104 _____ (IDCGames ) C:\Users\dedie\Downloads\IDC-Games-launcher-V2.0427.exe

    2019-12-03 15:55 - 2019-12-03 15:56 - 000000000 ____D C:\Users\dedie\AppData\Roaming\Geek Uninstaller

    2019-12-03 14:49 - 2019-12-04 22:28 - 000000000 ___DC C:\Program Files\Siber Systems

    2019-12-02 12:11 - 2019-12-02 12:11 - 000000000 ____D C:\Program Files (x86)\NSIS Uninstall Information

    2019-12-02 12:11 - 2019-12-02 12:11 - 000000000 ____D C:\Program Files (x86)\CyberLink

    2019-12-02 11:51 - 2019-12-02 11:51 - 000000000 ____D C:\Program Files (x86)\bookingDesktopApp

    2019-12-02 11:50 - 2019-12-02 11:50 - 000000000 ____D C:\Program Files (x86)\Booking

    2019-12-02 11:48 - 2019-12-02 11:48 - 000000000 ____D C:\Users\dedie\AppData\Roaming\Goodgame Empire

    2019-12-02 11:43 - 2019-12-02 11:43 - 000000000 ____D C:\Program Files (x86)\Chromium

    2019-12-02 11:42 - 2019-12-02 11:42 - 000000000 ___DC C:\Program Files\Driver Tonic



    If you continue to install programs, I'll stop helping you.



    Uninstall of of the above programs, restart the computer, run FRST and upload FRST.txt (in a zip file) and Addition.txt.

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  • Customer


    i uninstalled programs and here the frst.zip and addition


    FRST.zip
    Addition.txt

    0
  • Support


    1. Please uninstall (from Windows Control Panel or Settings):

    Boost

    FULL-DISKfighter

    Smart Defrag



    The first one is bad and the other two are unnecessary and will make the computer slow.



    Restart the computer.

     



    2. Please, start Notepad.

    Copy all text that is in the box:



    CreateRestorePoint:
    CloseProcesses:
    Run: [K7TSStart] => C:\Program Files (x86)\K7 Computing\K7TSecurity\K7TSecurity.exe
    HKU\S-1-5-21-583278759-4094043391-2574475479-1001\...\Policies\Explorer: [NoLowDiskSpaceChecks] 1
    HKU\S-1-5-21-583278759-4094043391-2574475479-1001\...\Winlogon: [Shell] C:\WINDOWS\explorer.exe [4615616 2019-11-13] (Microsoft Windows -> Microsoft Corporation) <==== ATTENTION
    Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\drivers [2019-11-12] ()
    FF Plugin-x32: @chbrowserupdate.com/Chromium Update;version=3 -> C:\Program Files (x86)\Chromium\Update\1.3.99.0\npChromiumUpdate3.dll [2019-12-02] (Chromium.) [Fichier non signé]
    FF Plugin-x32: @chbrowserupdate.com/Chromium Update;version=9 -> C:\Program Files (x86)\Chromium\Update\1.3.99.0\npChromiumUpdate3.dll [2019-12-02] (Chromium.) [Fichier non signé]
    S3 GSService; C:\WINDOWS\SysWOW64\GSService.exe [444640 2014-07-28] (cyan soft ltd -> )
    S3 MBAMInstallerService; C:\Program Files\Malwarebytes\Anti-Malware\MBAMInstallerService.exe [5217992 2019-12-01] (Malwarebytes Inc -> Malwarebytes)
    S3 gfiark; C:\WINDOWS\System32\drivers\gfiark.sys [40584 2015-08-27] (Threattrack Security, Inc. -> ThreatTrack Security)
    R1 HWiNFO32; C:\WINDOWS\SysWOW64\drivers\HWiNFO64A.SYS [27552 2019-12-01] (Martin Malik - REALiX -> REALiX(tm))
    S3 AscFileFilter; \??\C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\drivers\win10_amd64\AscFileFilter.sys [X]
    S3 cpuz145; \??\C:\WINDOWS\temp\cpuz145\cpuz145_x64.sys [X]
    2019-11-12 08:51 - 2019-10-31 19:12 - 006164888 _____ (SosVirus) C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\AdsFix.exe
    2019-11-12 08:51 - 2019-10-31 19:12 - 010419768 _____ (Carifred) C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UltraAdwareKiller.exe
    2019-11-12 08:51 - 2019-10-31 19:12 - 001141304 _____ (Carifred) C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UltraAdwareKiller64.exe
    2019-11-12 08:51 - 2019-10-31 19:12 - 016141368 _____ (Carifred) C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UVKPortable.exe
    ContextMenuHandlers2: [Photo! 3D ScreenSaver] -> {AA7A03E6-7FA5-42E7-9D7A-9A2A4E344B3F} => -> Pas de fichier
    ContextMenuHandlers4: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} => -> Pas de fichier
    ContextMenuHandlers6: [Offline Files] -> {474C98EE-CF3D-41f5-80E3-4AAB0AB04301} => -> Pas de fichier
    FirewallRules: [{70711B5C-725D-4AFB-A63C-29852AF73CCB}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en64.exe Pas de fichier
    FirewallRules: [{1D9C9BA4-3986-444F-BCB3-F57FC10228BA}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en64.exe Pas de fichier
    C:\Program Files (x86)\Segurazo
    Reboot:



    and paste in Notepad. Check that no files have been split on two lines.

    Save the file as fixlist.txt on the desktop.


    Exit all programs.

    Start FRST, please.

    Click the Fix button.

    Wait until the tool has finished.


    It creates a log file, called Fixlog.txt, on the desktop.

    Please, paste the content of that file in your reply.

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  • Customer


    hello all,



     



    1) always the bugs of "no sound/no RealTek after reinstall Realtek: only MusCAudio, Spatial Sound Card, & SoliCall presents on this PC", cleanup CD/DVD by "All D2D Diffusion" (concurrent of Meliconi) and his DVD/CD player/writer, hubs/all devices not recognized, 8Tb Verbatim Disk not recognized persists



     



    Résultats de correction de Farbar Recovery Scan Tool (x64) Version: 04-12-2019 01

    Exécuté par dedie (05-12-2019 15:34:19) Run:1

    Exécuté depuis C:\Users\dedie\Desktop

    Profils chargés: dedie (Profils disponibles: dedie & Anne-Peters & Nathal & barro (Anti-JJAD) pi & barro & inedi m anTI-N LOG13 & La truffade au canar & fi23_11 v-p-w4 3a10r & B C tc 3a10rem 23_11 & Noémie_W_ALeBrulog_a & Downl 3a10rem yout s & Ou CBLink Power2Ccyx & Ou QT Nadia WiniCcyx & Anti-Bking CX30 JJAD & dedie_v168dba)

    Mode d'amorçage: Normal

    ==============================================



    fixlist contenu:

    *****************

    CreateRestorePoint: 

    CloseProcesses: 

    Run: [K7TSStart] => C:\Program Files (x86)\K7 Computing\K7TSecurity\K7TSecurity.exe 

    HKU\S-1-5-21-583278759-4094043391-2574475479-1001\...\Policies\Explorer: [NoLowDiskSpaceChecks] 1 

    HKU\S-1-5-21-583278759-4094043391-2574475479-1001\...\Winlogon: [Shell] C:\WINDOWS\explorer.exe [4615616 2019-11-13] (Microsoft Windows -> Microsoft Corporation) <==== ATTENTION 

    Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\drivers [2019-11-12] () 

    FF Plugin-x32: @chbrowserupdate.com/Chromium Update;version=3 -> C:\Program Files (x86)\Chromium\Update\1.3.99.0\npChromiumUpdate3.dll [2019-12-02] (Chromium.) [Fichier non signé] 

    FF Plugin-x32: @chbrowserupdate.com/Chromium Update;version=9 -> C:\Program Files (x86)\Chromium\Update\1.3.99.0\npChromiumUpdate3.dll [2019-12-02] (Chromium.) [Fichier non signé]

    S3 GSService; C:\WINDOWS\SysWOW64\GSService.exe [444640 2014-07-28] (cyan soft ltd -> )

    S3 MBAMInstallerService; C:\Program Files\Malwarebytes\Anti-Malware\MBAMInstallerService.exe [5217992 2019-12-01] (Malwarebytes Inc -> Malwarebytes)

    S3 gfiark; C:\WINDOWS\System32\drivers\gfiark.sys [40584 2015-08-27] (Threattrack Security, Inc. -> ThreatTrack Security)

    R1 HWiNFO32; C:\WINDOWS\SysWOW64\drivers\HWiNFO64A.SYS [27552 2019-12-01] (Martin Malik - REALiX -> REALiX(tm))

    S3 AscFileFilter; \??\C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\drivers\win10_amd64\AscFileFilter.sys [X]

    S3 cpuz145; \??\C:\WINDOWS\temp\cpuz145\cpuz145_x64.sys [X]

    2019-11-12 08:51 - 2019-10-31 19:12 - 006164888 _____ (SosVirus) C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\AdsFix.exe

    2019-11-12 08:51 - 2019-10-31 19:12 - 010419768 _____ (Carifred) C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UltraAdwareKiller.exe

    2019-11-12 08:51 - 2019-10-31 19:12 - 001141304 _____ (Carifred) C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UltraAdwareKiller64.exe

    2019-11-12 08:51 - 2019-10-31 19:12 - 016141368 _____ (Carifred) C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UVKPortable.exe

    ContextMenuHandlers2: [Photo! 3D ScreenSaver] -> {AA7A03E6-7FA5-42E7-9D7A-9A2A4E344B3F} =>  -> Pas de fichier

    ContextMenuHandlers4: [7-Zip] -> {23170F69-40C1-278A-1000-000100020000} =>  -> Pas de fichier

    ContextMenuHandlers6: [Offline Files] -> {474C98EE-CF3D-41f5-80E3-4AAB0AB04301} =>  -> Pas de fichier

    FirewallRules: [{70711B5C-725D-4AFB-A63C-29852AF73CCB}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en64.exe Pas de fichier

    FirewallRules: [{1D9C9BA4-3986-444F-BCB3-F57FC10228BA}] => (Allow) C:\Program Files\UVK - Ultra Virus Killer\UVK_en64.exe Pas de fichier

    C:\Program Files (x86)\Segurazo

    Reboot:

    *****************



    Le Point de restauration a été créé avec succès.

    Processus fermé avec succès.

    Run: [K7TSStart] => C:\Program Files (x86)\K7 Computing\K7TSecurity\K7TSecurity.exe => Erreur: Pas de correction automatique trouvée pour cet élément.

    "HKU\S-1-5-21-583278759-4094043391-2574475479-1001\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\\NoLowDiskSpaceChecks" => supprimé(es) avec succès

    "HKU\S-1-5-21-583278759-4094043391-2574475479-1001\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell" => supprimé(es) avec succès

    Impossible de déplacer "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\drivers" => Planifié pour déplacement au redémarrage.

    HKLM\Software\Wow6432Node\MozillaPlugins\@chbrowserupdate.com/Chromium Update;version=3 => supprimé(es) avec succès

    HKLM\Software\Wow6432Node\MozillaPlugins\@chbrowserupdate.com/Chromium Update;version=9 => supprimé(es) avec succès

    HKLM\System\CurrentControlSet\Services\GSService => supprimé(es) avec succès

    GSService => service supprimé(es) avec succès

    HKLM\System\CurrentControlSet\Services\MBAMInstallerService => supprimé(es) avec succès

    MBAMInstallerService => service supprimé(es) avec succès

    HKLM\System\CurrentControlSet\Services\gfiark => supprimé(es) avec succès

    gfiark => service supprimé(es) avec succès

    HWiNFO32 => Impossible d'arrêter le service.

    HKLM\System\CurrentControlSet\Services\HWiNFO32 => supprimé(es) avec succès

    HWiNFO32 => service supprimé(es) avec succès

    AscFileFilter => Impossible d'arrêter le service.

    HKLM\System\CurrentControlSet\Services\AscFileFilter => supprimé(es) avec succès

    AscFileFilter => service supprimé(es) avec succès

    cpuz145 => Impossible d'arrêter le service.

    HKLM\System\CurrentControlSet\Services\cpuz145 => supprimé(es) avec succès

    cpuz145 => service supprimé(es) avec succès

    C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\AdsFix.exe => déplacé(es) avec succès

    C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UltraAdwareKiller.exe => déplacé(es) avec succès

    C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UltraAdwareKiller64.exe => déplacé(es) avec succès

    C:\Users\4 - Moby Dawn - Anti-JJAD en internet repairs for barro account\UVKPortable.exe => déplacé(es) avec succès

    HKLM\Software\Classes\Drive\ShellEx\ContextMenuHandlers\Photo! 3D ScreenSaver => non trouvé(e)

    HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers\7-Zip => non trouvé(e)

    HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers\Offline Files => non trouvé(e)

    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{70711B5C-725D-4AFB-A63C-29852AF73CCB}" => supprimé(es) avec succès

    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{1D9C9BA4-3986-444F-BCB3-F57FC10228BA}" => supprimé(es) avec succès

    "C:\Program Files (x86)\Segurazo" => non trouvé(e)



    Résultats du déplacement planifié des fichiers (Mode d'amorçage: Normal) (Date&Heure: 05-12-2019 16:56:12)



    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\drivers => a été déplacé(e) avec succès



    ==== Fin de Fixlog 16:56:12 ====



    2) and now the Fixlog.txt:



     


    Fixlog.txt

    0
  • Support


    Good!



    There is no malware in the computer now. What you list in 1) isn't caused by malware. Maybe you miss drivers or there are other problems in your computer and that is beyond the scope of this forum. The only recommendation that I've is that you install all drivers that the computer manufacturer has on the support web page for your computer model. For remaining problems you've to go to a general purpose Windows forum.



    To uninstall FRST and delete the files that it has created, rename the program file FRST/FRST64.exe to uninstall.exe and run it. Reboot the computer afterwards.

    0
  • Support

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)If you're the topic starter, and need this topic reopened, please contact the staff member who was helping you with your issue.Everyone else please begin a New Topic.Thank you !

    0

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