PC Cleaner Says "No Internet Connection Available"

David Holtz

• April 20, 2025 20:05

I'm a long-time user.  I have an annual subscription.  Just got a Microsoft Surface running Windows 11.  Tried to install PC Cleaner.  I keep getting the message "No Internet Connection Available"  I have disabled the firewall, added PC Cleaner as a safe app, cleared the cache, etc.  No luck.  AND the adaware support page says that I don't exist in the system!  Please help.

 

0

• Official comment

  

  Megan

  • April 22, 2025 14:45

  Hello David, 
  Thank you for informing us about the challenges you encountered while installing Adaware PC Cleaner.

  We will create a new support case for you, and our support team will reach out to you within the next 24 to 48 hours.

  Regards, 
  Adaware team 

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