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False positive lichess.org

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6 commentaires

  • Customer

    Thanks for uploading the screenshot - it tells me that the URL/domain is not being blocked, rather something else is behind this behaviour.

     

    To be sure I'm replicating the problem, you mentioned you stopped Ad-Aware and the problem went away. Can you tell me the setting you changed in Ad-Aware that solved the problem?

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  • Customer

    Hi panosusername,

     

    Thanks for your report. I wasn't able to recreate the detection - could I ask you to post a screen shot of the web page being blocked?

     

    Thanks,

     

    Andy

    Lavadoft Malware Lab

    0
  • Customer


    Hi panosusername,

     

    Thanks for your report. I wasn't able to recreate the detection - could I ask you to post a screen shot of the web page being blocked?

     

    Thanks,

     

    Andy

    Lavadoft Malware Lab


    Hi Andy,

    thanks for the reply. in the screenshot i have circled u the 2 signs of blockage(i have read about these signs at lichess forum and also tested stoping ad aware as i told u, so i m sure its ad aware). the other sign is that by clicking a player the game doesnt start(as it should)=still at the "screenshot" page.

     

    here is the screenshot:

    http://www.4shared.com/photo/gSlO_cXwce/screenshot.html

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  • Customer


    Thanks for uploading the screenshot - it tells me that the URL/domain is not being blocked, rather something else is behind this behaviour.

     

    To be sure I'm replicating the problem, you mentioned you stopped Ad-Aware and the problem went away. Can you tell me the setting you changed in Ad-Aware that solved the problem?


    i just right click ad aware pro security icon on my windows toolbar and then i click "stop ad-aware pro security" . i think the problem has to do with websockets(i thought its the same saying blocked page)

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  • Customer


    Hi there,

     

    I spoke to our QA team who had this to say:

     

     

    Andy

    Lavasoft Malware Lab


    Thank you Andy!

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  • Customer

    Hi there,

     

    I spoke to our QA team who had this to say:

     


     

    The problem happens due to httproxy.dll, which is blocking the site. This a known issue but we do not have an ETA for a fix.

    To fix blocking:

    1. Stop Ad-Aware service.
    2. Go to c:\Windows\System32\.
    3. Find httproxy.dll file and rename it.
    4. Restart service.

    We don't advise this since Web Protection will be unavailable after dll renaming, but it will allow the site to function correctly.


     

    Andy

    Lavasoft Malware Lab

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