OTC OldTimer's CleanIt

Support

• 3 juin 2021 16:52

A forum member reports that Ad-Aware blocked OTC, OldTimer's Clean-It, during execution.

Download link: http://oldtimer.geekstogo.com/OTC.exe

Report: http://www.lavasoftsupport.com/index.php?/topic/34494-trouble-with-malware/#entry150349

The file isn't detected by Ad-Aware on Virustotal: https://virustotal.com/en/file/29e515e04aef49b26a3b7066775798882b69dc0a3d719ee2808d2e91b3aa4936/analysis/1459851519/

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  Customer

  • 3 juin 2021 16:52

  
  

  Thanks CeciliaB,

   

  I'll check it out and get back to you.

   

  Andy

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  Customer

  • 3 juin 2021 16:52

  
  

  Hi CeciliaB,

   

  The process was blocked by the AVC component - it has been reanalysed and will no longer be detected as of an upcoming update to be released today.

   

  Andy

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  Support

  • 3 juin 2021 16:52

  
  

  Hi again, Andy!

   

  Please, check if Ad-Aware dislikes DelFix too.

  Link: http://www.bleepingcomputer.com/download/delfix/

  Report: http://www.lavasoftsupport.com/index.php?/topic/34494-trouble-with-malware/#entry150358

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  Support

  • 3 juin 2021 16:52

  Thank you, Andy

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  Customer

  • 3 juin 2021 16:52

  
  

  Will do. Leave it with me - I'll get back to you as soon as I have more info.

   

  Andy

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  Customer

  • 3 juin 2021 16:52

  
  

  I downloaded the file and ran DelFix, but Ad-Aware didn't react.

   

  From the thread it's not 100% clear that Ad-Aware reacted on DelFix. Could they check the quarantined files to see if the DelFix file is mentioned?

  
  
  • Scan Computer -> View Quarantined files
  
  
  • Real Time Protection -> Detection history section -> View Details
  
  

  
  

  Alternatively, they can upload the detection log files and I can check it myself:

  
  
  • C:\ProgramData\Lavasoft\Ad-Aware 11\History\RealTimeProtectionHistory.db
  
  
  • C:\ProgramData\Lavasoft\Ad-Aware 11\History\Scanner.db
  
  

  
  

   

  Thanks,

   

  Andy

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  Support

  • 3 juin 2021 16:52

  
  

  Detection History shows:
  

  
  

  Infected process detected

   

  Process of C:\Users\User\Desktop\delfix_1.010.exe was detected by Active Virus Control as infected. Kill process action was applied.

  
  

  http://www.lavasoftsupport.com/index.php?/topic/34494-trouble-with-malware/#entry150370

   

  Note the settings in DelFix: http://www.lavasoftsupport.com/index.php?/topic/34494-trouble-with-malware/#entry150352

  and maybe important to have an old restore point.

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  Customer

  • 3 juin 2021 16:52

  
  

  Hi Cecilia,

   

  Sorry for the long delay. The detection was recreated and was found to be n false positive. The file will no longer be detected as of an update to be released to day.

   

  Andy

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  Support

  • 3 juin 2021 16:52

  Thanks, Andy

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