False positive Paladins game

Customer

• 3 juin 2021 16:53

Hi,

when im starting game Paladins, Ad-aware block some tempdata files.

Here is a file from Quarantine folder: https://drive.google.com/open?id=0B762TI6rpyXfZlM4SDFINFIySU0 (can't attach file here - i don't have permission).

 

It prevents game from starting.

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  Customer

  • 3 juin 2021 16:53

  
  

  Hi Macias223,

   

  I wasn't able to recreate the detection - is that the actual file that is being detected? If not, can you provide the file, or if so, can you give me some information about how to reproduce the detection?

   

  Thanks,

   

  Andy

  Lavasoft Malware Lab

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  Customer

  • 3 juin 2021 16:53

  
  

  Hi,

   

  well when I start a game via Steam, the launcher starts, but when i want to start a game, error happens.

   

  File is from EasyAntiCheat software for Paladins - it is blocked by Ad-aware. It's some temporary data. Localization of file - c:\Users\NameOfUser\AppData\Local\Temp\

   

  Sorry I can't provide you any file, it's deleted when detected by Ad-aware.

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  Customer

  • 3 juin 2021 16:53

  
  

  Hi,

   

  Thanks for the additional information, but can you provide more detailed steps, like:

   

  1. Install <application> from <URL>

  2. Launch <application>

  3. Ad-Aware detects file <upload file to this post>

   

  etc?

   

  Thanks,

   

  Andy

  Lavasoft Malware Lab

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