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False positive KA Lite

Commentaires

8 commentaires

  • Customer

    Hi Homeschooled,

     

    You can remove the file from quarantine by:


    • clicking Scan Computer on the icon list on the left side of the GUI

    • scrolling down to Quarantined Files

    • clicking View

    • selecting the file you want to restore and hit Restore


    You can add the file to the exclusion list by going into Manage Exclusions, just above Quarantined Files.

     

    When you've restored the file, can you upload it here so I can check it out?

     

    Thanks,

     

    Andy

    Lavasoft Malware Lab

    0
  • Customer

    Thank you! I am starting to become famiar with this new version of Adaware. I found the files and restored them, but took screen shots of the results before restoring.

    0
  • Customer

    I am unable to add the file or the screenshots from my phone, but will be online with my computer later today and can try then.

    0
  • Customer

    Figured out how to change the settings on my phone

     

    When I try to attach the

    ka lite.exe I get a message saying I am not allowed to attach that type of file.

    0
  • Customer

    Please compress the file with Winzip/Winrar/7zip or similar before uploading.

    0
  • Customer

    http://ka-lite.readthedocs.io/en/latest/installguide/install_all.html

     

    This is where I downloaded the installer... Meanwhile...working on finding a zip program

    0
  • Customer

    Ok...here is the compressed ka lite.exe file.

    ka lite.zip

    0
  • Customer

    Hi Homeschooled,

     

    The detection of the file is a false positive and has been removed from detection.

     

    Regards,

     

    Andy

    Lavasoft Malware Lab

    0

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