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E2Give please help!

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8 commentaires

  • Support

    You're welcome! Glad we could help

     

    (I love my hat, thanks) This is me wearing it, in fact https://mvp.support.microsoft.com/profile=7...3a-3cd446aff7a5

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  • Customer

    To delete your old System Restore points:

     

    Click on the Start button (bottom left corner)

    Click on All Programs

    Click on Accessories

    Click on System Tools

    Click on System Restore

    Click on System Restore settings (left side)

    Click on your hard-drive in the new window that comes up

    Click on Settings...

    Move the slider all the way to the left

    Click on OK and OK again

     

    That should now delete your old System Restore points. Should you want System Restore to use up more disk space, go back into the menus and move the slider back up again. It won't bring back the old restore points, so you'll be safe there.

     

    Let us know how you get on.

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  • Customer

    Hi thanks for helping I did what you said but Prevx still pops up when I start the pc this is what it says:

    The application is trying to modify registry key \REGISTRY\MACHINE\SYSTEM\CONTROLSET001\SERVICES\MCHINJDRV\\IMAGEPATH with "\??\C:\WINDOWS\TEMP\mc23.tmp"

     

    \REGISTRY\MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{B56A7D7D-6927-48C8-A975-17DF180C71AC}\\N/A with "n/a"

     

    \REGISTRY\MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{B56A7D7D-6927-48C8-A975-17DF180C71AC}\\N/A with "n/a

     

    The application is trying to modify registry key \REGISTRY\MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{B56A7D7D-6927-48C8-A975-17DF180C71AC}\\N/A with "n/a"

     

    The application is trying to modify registry key \REGISTRY\MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{B56A7D7D-6927-48C8-A975-17DF180C71AC}\\N/A with "n/a

     

    The application is trying to modify registry key \REGISTRY\MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{B56A7D7D-6927-48C8-A975-17DF180C71AC}\\N/A with "n/a"

     

    The application is trying to modify registry key \REGISTRY\MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{B56A7D7D-6927-48C8-A975-17DF180C71AC}\\N/A with "n/a"

     

    The application is trying to modify registry key \REGISTRY\MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}\\N/A with "n/a"

     

    The application is trying to modify registry key \REGISTRY\MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}\\N/A with "n/a"

     

    So all I do is keep denying it access through Prevx, I assume that there is an application on my pc doing this, but I have deleted the E2G folder from my program files and Prevx won't tell me what the application is. Thanks again for the help I don't know if this will be useful?

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  • Customer

    Thanks for the help I have done what you said here is the report:

    E2TakeOut v1.00 [http://www.malwarebytes.org]

     

    Removed orphaned leftovers

    AppInit key reset

     

    I shall restart my pc and see if anything happens thanks again to both of you.

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  • Support

    New removal tool out for the E2give pest:

     

    Please download E2TakeOut by RubbeR DuckY from here:

     

    http://www.malwarebytes.org/E2TakeOut.zip

    • Extract the file to your Desktop

    • Double click E2TakeOut.exe

    • Click the Begin Removal button

    • Wait until the program is finished scanning

    • Once done, it will produce a popup stating that the infection has been found and you need to reboot you computer to complete the removal

    • Reboot your computer

    • Once your computer has rebooted E2TakeOut will open and produce a report

    • Please copy/paste that report into your next reply

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  • Customer

    Prevx is still poping up so I assume that the remover has not quite got rid of E2Give, maybe I messed it up by deleting some of the reg keys and E2Give from the program files?

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  • Support

    I think that your Prevx is just seeing the changes being made to fix the e2give entries. Try temporarily disabling prevx when you do the fix. You can turn it back on after the problem is resolved.

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  • Customer

    That seemed to work!!! Thanks for all the help and nice hat.

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