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Another computer attacked, please help

Commentaires

58 commentaires

  • Support

    Couple more ideas:

     

    IEFix - General purpose fix for Internet Explorer

    http://windowsxp.mvps.org/IEFIX.htm

    (follow the directions on that page)

    .............................................

    Page Cannot be Found and/or DNS/Server Error (Line 68)

    http://www.kellys-korner-xp.com/regs_edits/dns.reg

     

    To use the Regedits: Save the REG File to your hard disk. Double click it and answer yes to the import prompt. REG files can be viewed in Notepad by right clicking on the file and selecting Edit.

    .............

    Re: Trojan.Galapoper.A

    From the NAV logs, do you have a file name and exact location (full path) for that?

    0
  • Customer

    Re: Regedits

     

    I downloaded it to my desktop and doubleclicked it. Then I right-clicked the same icon and went to edit and copy and pasted what was in the notepad (which is found below). Was that the correct way to do it?

     

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters]

    "NegativeCacheTime"=dword:00000000

    "NetFailureCacheTime"=dword:00000000

    "NegativeSOACacheTime"=dword:00000000

     

    P.S. I am working on trying to get the Norton log. I will post it shortly.

    0
  • Support

    Make sure your PC is configured to show hidden files

    How to Show Hidden Files

    http://www.xtra.co.nz/help/0,,4155-1916458,00.html

     

    Click Start.

     

    Open My Computer.

     

    Select the Tools menu and click Folder Options.

     

    Select the View Tab.

     

    Under the Hidden files and folders heading select Show hidden files and folders.

     

    Uncheck the Hide protected operating system files (recommended) option.

     

    Click Yes to confirm.

     

    Click OK.

    ...........................................................

     

    1. Print out or save to notepad these instructions as we will need to do most steps offline and in SAFE MODE (so you won't have this window open to see the instruction from)

     

    2. Download SmitfraudFix (by S!Ri) to your Desktop (Win2k/WinXP only!).

    http://siri.urz.free.fr/Fix/SmitfraudFix.zip

    Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

     

    How to extract (decompress) zipped or compressed files

    http://www.lvsonline.com/compresstut/index.shtml

     

    Note : process.exe is part of the SmitFraudFix tool and is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky, Panda) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

     

    3. Reboot into Safe Mode

    You can usually do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

     

    How to start the computer in Safe mode

    http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

     

     

    4. Once in Safe mode, Open HijackThis and do a *scan only*.

    When it finishes, place a checkmark next to these entries, then press the *fix checked* button

     

    O2 - BHO: adobepnl.ADOBE_PANEL - {5E8FA924-DEF0-4E71-8A82-A11CA0C1413B} - C:\WINDOWS\system32\adobepnl.dll

    O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

    O2 - BHO: (no name) - {e52dedbb-d168-4bdb-b229-c48160800e81} - (no file)

     

     

    5. Delete these files(if found)

     

    C:\WINDOWS\system32\users32.exe

     

    C:\WINDOWS\system32\susp.exe

     

    C:\WINDOWS\system32\runsrv32.exe

     

    6. Still in safe mode, Open the SmitfraudFix folder and double-click smitfraudfix.cmd

     

    Select option #2 - Clean by typing 2 and press Enter.

    Wait for the tool to complete and disk cleanup to finish.

    You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

     

    A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually.

     

    7. When back in normal mode, please scan again with HijackThis and post a fresh Hijackthis log please.

    0
  • Support

    Everything there looks ok. How are things looking from your end?

     

    I'm sure as the AntiSpyware/Antivirus/Antitrojan companies add this to their detection database, more leftover entries may be found after updates to come, but I think the active infection is gone.

    0
  • Customer

    Thanks for helping out~!

     

    I followed the instructions in your reply to my 1st post. Here is the new HiJackThis log:

     

    Logfile of HijackThis v1.99.1

    Scan saved at 10:05:23 PM, on 6/8/2006

    Platform: Windows XP SP2 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

     

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Windows Defender\MsMpEng.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\Explorer.EXE

    c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    c:\Program Files\Norton Internet Security\ISSVC.exe

    c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    C:\WINDOWS\system32\spoolsv.exe

    c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

    C:\WINDOWS\system32\svchost.exe

    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    C:\WINDOWS\system32\hkcmd.exe

    C:\WINDOWS\system32\igfxpers.exe

    C:\Program Files\Common Files\Symantec Shared\ccApp.exe

    C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

    C:\Program Files\Common Files\Real\Update_OB\realsched.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Program Files\QuickTime\qttask.exe

    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\Messenger\msmsgs.exe

    C:\Program Files\D-Link AirPlus\AirPlus.exe

    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files\Logitech\SetPoint\KEM.exe

    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE

    C:\WINDOWS\system32\wuauclt.exe

    C:\WINDOWS\SOUNDMAN.EXE

    C:\WINDOWS\ALCMTR.EXE

    C:\WINDOWS\ALCWZRD.EXE

    c:\windows\system\hpsysdrv.exe

    C:\Program Files\Hijack this logs\hijackthis\HijackThis.exe

     

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go/Symantec-eLife-PCSec-54NAblue

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    O4 - HKLM\..\Run: [urlLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe

    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

    O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe

    O4 - Startup: HP Organize.lnk = ?

    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

    O4 - Global Startup: D-Link AirPlus.lnk = ?

    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe

    O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html

    O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe

    O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - c:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe

    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe

    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1129917381609

    O18 - Protocol: bw+0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw+0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw-0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw-0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw00 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw00s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw10 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw10s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw20 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw20s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw30 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw30s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw40 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw40s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw50 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw50s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw60 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw60s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw70 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw70s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw80 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw80s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw90 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw90s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwa0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwa0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwb0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwb0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwc0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwc0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwd0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwd0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwe0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwe0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwf0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwf0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

    O18 - Protocol: bwg0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwg0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwh0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwh0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwi0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwi0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwj0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwj0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwk0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwk0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwl0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwl0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwm0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwm0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwn0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwn0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwo0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwo0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwp0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwp0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwq0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwq0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwr0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwr0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bws0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bws0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwt0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwt0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwu0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwu0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwv0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwv0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bww0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bww0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwx0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwx0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwy0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwy0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwz0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwz0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: offline-8876480 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll

    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe

    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    0
  • Customer

    Sir/madam

    your problem may be a keylogger

    called bpk.exe

    I found it on your print out In plain view

     

    On 6-6-06 I was attacked with what people have been posting about on:

    http://www.lavasoftsupport.com/index.php?showtopic=878

    As advised in that post, I have just run an updated AdAware scan and then created a Hijackthis log file, which appears below. Any help getting to the bottom of this would be appreciated, Thanks!

     

    HiJackThis log file:

     

    Logfile of HijackThis v1.99.1

    Scan saved at 7:43:34 PM, on 6/8/2006

    Platform: Windows XP SP2 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

     

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Windows Defender\MsMpEng.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\Explorer.EXE

    c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    c:\Program Files\Norton Internet Security\ISSVC.exe

    c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    C:\WINDOWS\system32\spoolsv.exe

    c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

    C:\WINDOWS\system32\svchost.exe

    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    C:\WINDOWS\system32\hkcmd.exe

    C:\WINDOWS\system32\igfxpers.exe

    C:\Program Files\Common Files\Symantec Shared\ccApp.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

    C:\Program Files\Common Files\Real\Update_OB\realsched.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Program Files\QuickTime\qttask.exe

    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    C:\Program Files\Messenger\msmsgs.exe

    C:\Program Files\D-Link AirPlus\AirPlus.exe

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

    C:\WINDOWS\SOUNDMAN.EXE

    C:\WINDOWS\ALCMTR.EXE

    C:\WINDOWS\ALCWZRD.EXE

    c:\windows\system\hpsysdrv.exe

    C:\WINDOWS\system32\igfxsrvc.exe

    C:\Program Files\Mozilla Firefox\firefox.exe

    C:\Program Files\Hijack this logs\hijackthis\HijackThis.exe

     

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...arm1=seconduser

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...arm1=seconduser

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...arm1=seconduser

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...arm1=seconduser

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...arm1=seconduser

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...arm1=seconduser

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...arm1=seconduser

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...arm1=seconduser

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go/Symantec-eLife-PCSec-54NAblue

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O2 - BHO: adobepnl.ADOBE_PANEL - {5E8FA924-DEF0-4E71-8A82-A11CA0C1413B} - C:\WINDOWS\system32\adobepnl.dll

    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O2 - BHO: (no name) - {e52dedbb-d168-4bdb-b229-c48160800e81} - (no file)

    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    O4 - HKLM\..\Run: [urlLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe

    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

    O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe

    O4 - Startup: HP Organize.lnk = ?

    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

    O4 - Global Startup: D-Link AirPlus.lnk = ?

    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe

    O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html

    O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe

    O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - c:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe

    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe

    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1129917381609

    O18 - Protocol: bw+0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw+0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw-0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw-0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw00 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw00s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw10 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw10s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw20 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw20s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw30 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw30s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw40 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw40s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw50 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw50s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw60 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw60s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw70 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw70s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw80 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw80s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw90 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw90s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwa0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwa0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwb0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwb0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwc0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwc0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwd0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwd0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwe0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwe0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwf0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwf0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

    O18 - Protocol: bwg0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwg0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwh0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwh0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwi0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwi0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwj0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwj0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwk0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwk0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwl0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwl0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwm0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwm0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwn0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwn0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwo0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwo0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwp0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwp0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwq0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwq0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwr0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwr0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bws0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bws0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwt0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwt0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwu0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwu0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwv0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwv0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bww0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bww0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwx0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwx0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwy0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwy0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwz0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwz0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: offline-8876480 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll

    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe

    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


    0
  • Customer

    Sir/madam

    your problem may be a keylogger

    called bpk.exe

    I found it on your print out In plain view


    I know I saw it on the print out I looked it up from that print out. But it is gone now. never mind. wonderingtoo

    0
  • Customer

    I was just on IE and I noticed that after I tried to go to a website on the bottom there was a message about something "system32" trying to download something. I closed the window quickly so as not to get more infected... Not sure if this is relevent or not.

    0
  • Customer

    wonderingtoo... yeah I couldn't find anything like bpk.exe, thanks for the look though.

     

    CalamityJame: Thanks for looking over my Hijackthis log again! That's good that you think the active infection is over. It seems like it. Most of the symptoms are gone. Before I came to the forums I had done quite a few scans with AdAware (which removed a lot of programs) and Windows Defender (with which I was able to stop the runsrv.exe process from auto-loading). I had pretty much all the symptoms that others with the antispywarebox titanshield had reported. I am no longer getting the popups and loading to the titanshield page. My computer is no longer trying to restart itself. But I still have one major symptom:

     

    IE will not navigate the web (I am using firefox, which i usually use). Before I followed your instructions IE would open to about:blank and displays a Windows Security Center (remove spyware alert) & link directs to xxxhttp://www.antispywarebox.com/index2.php?aff=0&wd=C:/WINDOWS. After I followed your instructions IE opens to http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome, a page that can't be displayed. IE still will not navigate the web. (this is not really a problem except that it seems to signify that I still may be infected.) Any further help would be greatly appreciated.

     

    P.S. CalamityJane, I notice that you and others help a lot of people with virus and malware and such and I want to extend my gratitude. I did not know that such a generous community existed. What is the best way to support this community?

    0
  • Support

    Try this free tool from Microworld (MWAV). This uses the KAV engine so it's good and it will also make a log. You don't need IE to download and run it on your PC.

    http://www.mwti.net/products/mwav/mwav.asp

     

    (Note: If it finds something and offers to fix for a fee, you don't need to do that, I just need to see a log from it.)

    0
  • Support

    The is a brand new infection, so there may be leftovers that will be picked up as the software companies get samples and add detection.

     

    Meanwhile, could you please do an online (free) scan at Panda to produce a log? You don't need to pay for anything found or buy the program. I just want to see a log from it. So save the report at the end and post the results back here.

     

    Panda's Active Scan

    http://www.pandasoftware.com/products/activescan.htm

    0
  • Customer

    I tried to do a Panda scan but I can't do it from Firefox, and IE won't let me access ANYthing... Should I try uninstalling IE and re-installing it? I gotta go to work now, but I'll try that when I get back unless there is something else I could try. Thanks!

    0
  • Customer

    Hi CalamityJane. I did the MMWAV scan and it found 10 viruses... I tried to copy and paste it here but it was too large. I tried to attach a Wordpad document and the forums won't let me/are too busy. Is there anywhere else I can post this? Thanks.

    0
  • Support

    Ok, CalamityJane always has a backup plan

     

    Can you please send the document as an attachment to [email addy removed, no longer needed)

    0
  • Support

    Got the report, thanks.

     

    9 of those were false positives for legitimate stuff (like your HP digital software) and weatherbug as adware (not a nasty)

     

    This file is still on the system apparently

    C:\WINDOWS\system32\users32.exe

     

    Killbox v. 2.0.0.588

     

    Please download the Killbox by Option^Explicit.

    http://www.downloads.subratam.org/KillBox.zip

     

    Unzip/Extract the contents to your desktop

    How to extract (decompress) zipped or compressed files

    http://www.lvsonline.com/compresstut/index.shtml

     

    (Then close all programs and any open windows because this step requires a reboot)

     

    1. Open Killbox by clicking on Killbox.exe

     

    2. Select *Delete on Reboot* in the first column

     

     

    3. Copy the following text shown in bold below to clipboard by highlighting the bold text

    and press Control + C, then paste into the white box that says "Full Path Of File to Delete"

     

    C:\WINDOWS\system32\users32.exe

     

    4. Press the red button with the white x in it.

     

    5. You will receive a prompt stating that files will be deleted on next reboot. Do you want to reboot now?

    Choose yes and allow the computer to reboot. If it does not reboot by itself, please reboot it manually.

     

    Then please do a search on your system to see if that file is still in the System32 folder. Let me know

     

    (Not to be confused with a backup Killbox makes of the file in the !Killbox folder on the C drive)

    0
  • Support

    Can you scan and post a fresh Hijackthis log?

     

    And I'd like you to generate a couple of other report for me please:

     

    1. Post a report from this tool

     

    Download the free beta trial of this tool from F-Secure called Blacklight

    F-Secure Blacklight: http://www.f-secure.com/blacklight/try.shtml

    Doubleclick on bibeta.exe to run it.

    Click the *I accept* button near the bottom of that page.

    Download and run blacklite click > scan then > next, next again then exit

    there will be a new text file near blacklite.Post it please. The text file is named:

    fsbl.xxxxxxx.log (the xxxxxxx stand for numbers)

    !!Do not rename any files yet

     

    2. Please download Rootkit Revealer

    http://www.sysinternals.com/utilities/rootkitrevealer.html

    (download link is at the very bottom of the page)

     

    Unzip it to your desktop.

    Open the rootkitrevealer folder and double-click rootkitrevealer.exe

    Click the Scan button (bottom right)

    It may take a while to scan (don't do anything while it's running - leave the PC idle)

    When it's done, go up to File > Save. Choose to save it to your desktop.

    Open rootkitrevealer.txt on your desktop and copy the entire contents and paste them here

    0
  • Customer

    Ok, I did the Kilbox thing... When I searched my computer for "users32" I found a file in the !killbox like you said and also this file:

     

    USERS32.EXE-39C3C4B4.pf

     

    It was in C:\WINDOWS\Prefetch

     

    IE is still not working/trying to download things onto my computer when I open it.

     

    Wow, this is a doozy.

    0
  • Customer

    Here is the BlacklightBeta log:

     

    06/09/06 17:22:51 [info]: BlackLight Engine 1.0.37 initialized

    06/09/06 17:22:51 [info]: OS: 5.1 build 2600 (Service Pack 2)

    06/09/06 17:22:51 [Note]: 7019 4

    06/09/06 17:22:51 [Note]: 7005 0

    06/09/06 17:22:55 [Note]: 7006 0

    06/09/06 17:22:55 [Note]: 7011 1676

    06/09/06 17:22:55 [Note]: 7026 0

    06/09/06 17:22:55 [Note]: 7026 0

    06/09/06 17:23:10 [Note]: FSRAW library version 1.7.1015

    06/09/06 17:25:41 [Note]: 7007 0

    0
  • Customer

    Ok, here is the new HiJackThis log. I post the others in different replies.

     

    Logfile of HijackThis v1.99.1

    Scan saved at 5:19:15 PM, on 6/9/2006

    Platform: Windows XP SP2 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

     

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Windows Defender\MsMpEng.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\Explorer.EXE

    c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    c:\Program Files\Norton Internet Security\ISSVC.exe

    c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    C:\WINDOWS\system32\spoolsv.exe

    c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

    C:\WINDOWS\system32\svchost.exe

    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    C:\WINDOWS\system32\hkcmd.exe

    C:\WINDOWS\system32\igfxpers.exe

    C:\Program Files\Common Files\Symantec Shared\ccApp.exe

    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

    C:\Program Files\Common Files\Real\Update_OB\realsched.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Program Files\QuickTime\qttask.exe

    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\Messenger\msmsgs.exe

    C:\Program Files\D-Link AirPlus\AirPlus.exe

    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files\Logitech\SetPoint\KEM.exe

    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE

    C:\WINDOWS\SOUNDMAN.EXE

    C:\WINDOWS\ALCMTR.EXE

    C:\WINDOWS\ALCWZRD.EXE

    C:\Program Files\Mozilla Firefox\firefox.exe

    c:\windows\system\hpsysdrv.exe

    C:\Program Files\Hijack this logs\hijackthis\HijackThis.exe

     

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go/Symantec-eLife-PCSec-54NAblue

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    O4 - HKLM\..\Run: [urlLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe

    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

    O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe

    O4 - Startup: HP Organize.lnk = ?

    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

    O4 - Global Startup: D-Link AirPlus.lnk = ?

    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe

    O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html

    O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe

    O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - c:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe

    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe

    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1129917381609

    O18 - Protocol: bw+0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw+0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw-0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw-0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw00 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw00s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw10 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw10s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw20 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw20s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw30 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw30s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw40 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw40s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw50 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw50s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw60 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw60s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw70 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw70s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw80 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw80s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw90 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bw90s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwa0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwa0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwb0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwb0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwc0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwc0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwd0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwd0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwe0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwe0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwf0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwf0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

    O18 - Protocol: bwg0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwg0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwh0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwh0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwi0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwi0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwj0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwj0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwk0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwk0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwl0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwl0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwm0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwm0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwn0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwn0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwo0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwo0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwp0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwp0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwq0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwq0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwr0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwr0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bws0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bws0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwt0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwt0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwu0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwu0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwv0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwv0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bww0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bww0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwx0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwx0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwy0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwy0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwz0 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: bwz0s - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O18 - Protocol: offline-8876480 - {AA286532-1E7F-444E-9532-3B42A9464F67} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll

    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe

    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    0
  • Customer

    I'm not sure if I did the rootkit reveal one right... I had to find the notepad document in Windows\system32

     

    Here's the log:

     

    C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0401NAV~.TMP 6/9/2006 5:42 PM 0 bytes Hidden from Windows API.

    D: 0 bytes Error mounting volume

     

    ...On a personal note, I am going to away for the evening so I won't check this forum until tomorrow morning. THanks for all the help thusfar. Hopefully it'll get straightened out.

    0
  • Support

    Yes, you did just fine! Thanks

     

    I think we can rule out a stealth infection.

     

    I'm not having anyone else with these leftover problems, so am scratching my head just a bit.

     

    I'll come back and look at this fresh in the morning.

     

    Can you tell me exactly what you are seeing on your end?

    0
  • Customer

    Thanks for your continued attention. The only symptoms that I know of (besides what is showing up in my scans) are these:

     

    1) my desktop wallpaper disappeared after I performed one of the scans that required me to be in safe mode.

     

    2) when I open up IE it goes to http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome and the page cannot be displayed (standard message). When I try to navigate to another webpage it looks like it is loading normally and then after a few seconds Microsoft Internet Explorer message box comes up that says "Internet Explorer could not open the search page." When I close that message box IE displays a message that says "Downloading from site: res://C:\Win\system32\shdoclc.dll/dnserror.htm". IE explorer will not navigate to any webpages.

     

    ...In the beginning of my infection I had the same symptoms as what has been posted by others with the antispywarebox infection. Let me know if you want me to detail these out though. All sysptoms (that I am aware of) are gone except for the two I described above. Hope this helps.

     

    -nate

    0
  • Support

    Good News!

     

    The free tool SmitfraudFix by S!ri has been updated this morning for this variant.

     

    1. Download SmitfraudFix (by S!Ri) to your Desktop (Win2k/WinXP only!).

    http://siri.urz.free.fr/Fix/SmitfraudFix.zip

    Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

     

    How to extract (decompress) zipped or compressed files

    http://www.lvsonline.com/compresstut/index.shtml

     

    Note : process.exe is part of the SmitFraudFix tool and is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky, Panda) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

     

     

    2. Reboot into Safe Mode

    You can usually do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

     

    How to start the computer in Safe mode

    http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

     

    3. Once in Safe mode, open the SmitfraudFix folder and double-click smitfraudfix.cmd

     

    Select option #2 - Clean by typing 2 and press Enter.

    Wait for the tool to complete and disk cleanup to finish.

    You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

     

    A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually.

     

     

    SmitfraudFix will create a report located on the Hard drive (usually C:) called rapport.txt showing files deleted and other info if needed.

    0
  • Customer

    [This is a nightmare. None of the antispyware tools either prevent this or remove it. I got this even though using yahoo virus and antispyware protection. There is almost no info on this on the web if you google; in fact your computer when infected cannot search - all queries get redirected to the antispywarebox site; the government should shut this operation down . I tried lavasoft, spybot search and destroy, microsoft windows defender; did overnight full antivirus scans that came up 'clean' even though clearly my system was infected badly. Lavasoft reports 'a host of bad items like coolwebsearch; vx2 - both a nightmare to get rid of, if even possible. you can temporarily clean your system using lavasoft, and while clean it will allow you to use process manager, but within a few minutes it will reinfect. I found that there was a process called users32 that would come up, the pop ups are run by a process called qirkvy.exe that only appears when the pop ups are on your screen. There are also files called runsrv32.exe run32.dll and a.exe or some variant involved. What I finally did that seems to have helped clean things up was this:

     

    First I disconnect from the web. I think there is a trojan - maybe a keylogger - that gets downloaded by this nasty mess, and it keeps downloading more stuff as fast as you can get rid of it. You will need a SECOND non- infected computer to get the software to attack this thing and conduct any research you want to do. I moved downloaded software between the computers by using a flash drive; if you don't have a second computer I don't think there is anything you can do other than take your computer in to someplace to have them root this out. Maybe even they will appreciate the process I'm going to outline, which seems to have worked for me (my fingers are crossed - but it's been a couple of hours an no more popups, no more hijacked home page, google works now, computer is not running as slow as molasses)

     

    disconnect from the web

     

    Install and run lava soft's adaware, the free version seems to work fine.

    After you run this a couple of times, it will find all kinds of stuff that has been downloaded, and clean up at least some of it. It won't get rid of everything though and can't find the reinfection files for some reason.

     

    Then get the cwshredder tool from pccillin trend micro site - free

    I had to run this four times before it came up clean; coolweb keeps reinfecting your system you have to keep at it until it comes up clean a couple of times.

     

    Then follow the directions on the lavasoft site to remove both vx2 and cool web search (which involves primarily deleting all temporary windows files - which are noted on their web site) ALL temp files under all users must be removed. You may find a DAT file that cannot be removed as it will say 'in use by another program' - after I did some more removals the process manager started to work again, I was able to come back and remove this dat file after I shut down non-essential processes. This will take you some time; I wrote a list of ALL the processes on my computer (there were 46) and checked each on from another computer to make sure I knew what they were before stopping them. Some that ARE ok are ALG, CAVRID (antivirus) CAVTRAY, Cryptserv, csrss (note : crss is BAD, csrss is part of windows), Justsched.exe is listed as a trojan on a few sites, and as a java updater on others; I stopped it just in case; stopped itunes, mdm mspmspsv playlist, realplay, and all the others that were not essential to windows. Then I could delete that last temp file . If I had a gazillion hours, I could have done this one at a time and figured out what that file was I suppose ...

     

    I then downloaded the vx2 removal tool separately from lavasoft's free adaware program, then install it; then open adaware and 'add it in' My system did not report VX2 from this tool, but lavasoft found it during an earilier scan.

     

    After all this you will STILL be infected; but will have gotten rid of some of the bits and pieces and some of the other stuff this nasty D*mn program will load onto your system.

     

    Here's where I charted my own course, not having any other reference to go by.

     

    I rebooted to safe mode (control 8) to command prompt only; you must use dos commands to delete the files; you can type 'help' and get a list of commands,

     

    I went to windows directory; did a sorted directory search by date

    From windows/system32

     

    dir /o-d

     

    look for the files of the same date and time as your infection

    you will see users32.exe, jao.dll, wstart.doo, lrf.dat, tcpservice2.exe, winlogon.ini winflash.dll, qjrkvy.exe, thlwin32.dll, adobepnl.dll, vlpmod.dll, questmod,dll, runsrv32.exe, txfdb32.dll, runsrv32.dll, svcp.csv, winsub.xml, bosijegc.exe, raqsteap.exe

    DO NOT DELETE wpa.dbl as this is the file that windows creates to track that your copy is licensed!

     

    in windows root directory

    using the same approach as above you will find a bunch of GIf files and one jpg (footer_back.jpg) you can delete all these; note that some use underlines as spacers, some use dashes. Also delete alexaie.dll, alxie.dll, dlmax.dll, alxtb1.dll; there are about 35 gif's too many to list here;

    After all this, I ran microsoft's free 'windows defender' after a reboot and it found one more nasty and removed it.

    As of this moment my system seems ok but this whole thing seems to have eluded the antivirus and antispyware vendors completely; I hope they get with it and check out this new menace. I hope my long hours of fighting this helps some other poor soul - typing this long message is payback for the many times I've gone to the help lines searching for info myself.

    Please if you know anyway to get internet authorities to act (if there are internet authorities ) they should shut down these internet sites The website was created on May 23rd of this year, but 'unitedantispyware2k@yahoo.com... estdomains.com was the registrar, who allowed a completely anonymous registration

    0
  • Customer

    Doh! I downloaded the new SmitFraudFix and followed the instructions, but alas, when I rebooted to normal mode, IE is still hacked! What now? Here is the log that was created by SmitFraud fix:

     

    SmitFraudFix v2.57

     

    Scan done at 11:47:34.48, Sat 06/10/2006

    Run from C:\Documents and Settings\HP_Owner\Desktop\SmitfraudFix\SmitfraudFix

    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT

    Fix ran in safe mode

     

    »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix

    !!!Attention, following keys are not inevitably infected!!!

     

    SrchSTS.exe by S!Ri

    Search SharedTaskScheduler's .dll

     

    »»»»»»»»»»»»»»»»»»»»»»»» Killing process

     

     

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

     

     

    »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

     

    GenericRenosFix by S!Ri

     

     

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

     

     

    »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

     

    Registry Cleaning done.

     

    »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix

    !!!Attention, following keys are not inevitably infected!!!

     

    SrchSTS.exe by S!Ri

    Search SharedTaskScheduler's .dll

     

     

    »»»»»»»»»»»»»»»»»»»»»»»» End

    0
  • Support

    pseudoquet

     

    This is a problem in your settings somewhere.

     

    Open Internet Explorer and choose the *Tools* tab and then press *reset websettings*

     

    Then in Internet Options, choose the *Connections* tab and then *Local Area Network (LAN settings)*

    Checkmark *Automatically detect settings* (if not already checked)

     

    Go to Start > Run and type in the box: cmd and press *OK*

    and then, at the prompt, copy & paste in the following: ipconfig /flushdns and press "enter".

    (To get out of cmd, just type exit and hit enter)

     

    Could you please Open HijackThis and instead of scan choose *Open Misc Tools Section*

     

    You will see a section near the top that says " Startup List"

    Checkmark both boxes in that section and then press *Generate Startup List Log*

    Copy the results back here please.

     

    Also, in HijackThis in the *Misc Tools Section* use the button Open Hosts File Manager

    Choose *Open in Notepage*

    Copy and paste the results of that back here also.

    0
  • Customer

    Here is the "Open Hosts File Manager" log:

     

    # Copyright © 1993-1999 Microsoft Corp.

    #

    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

    #

    # This file contains the mappings of IP addresses to host names. Each

    # entry should be kept on an individual line. The IP address should

    # be placed in the first column followed by the corresponding host name.

    # The IP address and the host name should be separated by at least one

    # space.

    #

    # Additionally, comments (such as these) may be inserted on individual

    # lines or following the machine name denoted by a '#' symbol.

    #

    # For example:

    #

    # 102.54.94.97 rhino.acme.com # source server

    # 38.25.63.10 x.acme.com # x client host

     

    127.0.0.1 localhost

    0
  • Customer

    Ok, here is the log from "generate startup list log":

     

    StartupList report, 6/10/2006, 4:12:56 PM

    StartupList version: 1.52.2

    Started from : C:\Program Files\Hijack this logs\hijackthis\HijackThis.EXE

    Detected: Windows XP SP2 (WinNT 5.01.2600)

    Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    * Using default options

    * Including empty and uninteresting sections

    * Showing rarely important sections

    ==================================================

     

    Running processes:

     

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\Program Files\Windows Defender\MsMpEng.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\Explorer.EXE

    c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    c:\Program Files\Norton Internet Security\ISSVC.exe

    c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    C:\WINDOWS\system32\spoolsv.exe

    c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

    C:\WINDOWS\system32\svchost.exe

    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    C:\WINDOWS\system32\hkcmd.exe

    C:\WINDOWS\system32\igfxpers.exe

    C:\Program Files\Common Files\Symantec Shared\ccApp.exe

    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

    C:\Program Files\Common Files\Real\Update_OB\realsched.exe

    C:\Program Files\iTunes\iTunesHelper.exe

    C:\Program Files\QuickTime\qttask.exe

    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    C:\Program Files\iPod\bin\iPodService.exe

    C:\Program Files\Messenger\msmsgs.exe

    C:\Program Files\D-Link AirPlus\AirPlus.exe

    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    C:\Program Files\Logitech\SetPoint\KEM.exe

    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE

    C:\WINDOWS\SOUNDMAN.EXE

    C:\WINDOWS\ALCMTR.EXE

    C:\WINDOWS\ALCWZRD.EXE

    c:\windows\system\hpsysdrv.exe

    C:\Program Files\Mozilla Firefox\firefox.exe

    C:\Program Files\Hijack this logs\hijackthis\HijackThis.exe

     

    --------------------------------------------------

     

    Listing of startup folders:

     

    Shell folders Startup:

    [C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup]

    BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe

    HP Organize.lnk = ?

     

    Shell folders AltStartup:

    *Folder not found*

     

    User shell folders Startup:

    *Folder not found*

     

    User shell folders AltStartup:

    *Folder not found*

     

    Shell folders Common Startup:

    [C:\Documents and Settings\All Users\Start Menu\Programs\Startup]

    Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

    D-Link AirPlus.lnk = ?

    HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

    Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

    Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe

    Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

     

    Shell folders Common AltStartup:

    *Folder not found*

     

    User shell folders Common Startup:

    *Folder not found*

     

    User shell folders Alternate Common Startup:

    *Folder not found*

     

    --------------------------------------------------

     

    Checking Windows NT UserInit:

     

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]

    UserInit = C:\WINDOWS\system32\userinit.exe,

     

    [HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]

    *Registry key not found*

     

    [HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]

    *Registry value not found*

     

    [HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

     

    High Definition Audio Property Page Shortcut = HDAShCut.exe

    HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe

    Persistence = C:\WINDOWS\system32\igfxpers.exe

    HPHUPD08 = c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

    PCDrProfiler =

    ccApp = "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    URLLSTCK.exe = c:\Program Files\Norton Internet Security\UrlLstCk.exe

    HPBootOp = "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

    LSBWatcher = c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

    Symantec NetDriver Monitor = C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

    Logitech Hardware Abstraction Layer = KHALMNPR.EXE

    HPDJ Taskbar Utility = C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

    TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"

    QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime

    SunJavaUpdateSched = C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

    Windows Defender = "C:\Program Files\Windows Defender\MSASCui.exe" -hide

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

     

    *No values found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

     

    *No values found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

     

    *No values found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

     

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

     

    LDM = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

    MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

     

    *No values found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

     

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

     

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

     

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

     

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

     

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

     

    [OptionalComponents]

    *No values found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

    *No subkeys found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

    *No subkeys found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

    *No subkeys found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    *No subkeys found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

    *No subkeys found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries in Registry subkeys of:

    HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

    *Registry key not found*

     

    --------------------------------------------------

     

    File association entry for .EXE:

    HKEY_CLASSES_ROOT\exefile\shell\open\command

     

    (Default) = "%1" %*

     

    --------------------------------------------------

     

    File association entry for .COM:

    HKEY_CLASSES_ROOT\comfile\shell\open\command

     

    (Default) = "%1" %*

     

    --------------------------------------------------

     

    File association entry for .BAT:

    HKEY_CLASSES_ROOT\batfile\shell\open\command

     

    (Default) = "%1" %*

     

    --------------------------------------------------

     

    File association entry for .PIF:

    HKEY_CLASSES_ROOT\piffile\shell\open\command

     

    (Default) = "%1" %*

     

    --------------------------------------------------

     

    File association entry for .SCR:

    HKEY_CLASSES_ROOT\scrfile\shell\open\command

     

    (Default) = "%1" /S

     

    --------------------------------------------------

     

    File association entry for .HTA:

    HKEY_CLASSES_ROOT\htafile\shell\open\command

     

    (Default) = C:\WINDOWS\system32\mshta.exe "%1" %*

     

    --------------------------------------------------

     

    File association entry for .TXT:

    HKEY_CLASSES_ROOT\txtfile\shell\open\command

     

    (Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

     

    --------------------------------------------------

     

    Enumerating Active Setup stub paths:

    HKLM\Software\Microsoft\Active Setup\Installed Components

    (* = disabled by HKCU twin)

     

    [>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]

    StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

     

    [>{26923b43-4d38-484f-9b9e-de460746276c}] *

    StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

     

    [>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *

    StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

     

    [{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *

    StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

     

    [{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *

    StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

     

    [{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *

    StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

     

    [{4b218e3e-bc98-4770-93d3-2731b9329278}] *

    StubPath = %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection MarketplaceLinkInstall 896 %systemroot%\inf\ie.inf

     

    [{5945c046-1e7d-11d1-bc44-00c04fd912be}] *

    StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser

     

    [{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *

    StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp10.inf,PerUserStub

     

    [{7790769C-0471-11d2-AF11-00C04FA35D02}] *

    StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

     

    [{89820200-ECBD-11cf-8B85-00AA005B4340}] *

    StubPath = regsvr32.exe /s /n /i:U shell32.dll

     

    [{89820200-ECBD-11cf-8B85-00AA005B4383}] *

    StubPath = %SystemRoot%\system32\ie4uinit.exe

     

    [{89B4C1CD-B018-4511-B0A1-5476DBF70820}] *

    StubPath = C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\mscories.dll,Install

     

    [{8b15971b-5355-4c82-8c07-7e181ea07608}] *

    StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\fxsocm.inf,Fax.Install.PerUser

     

    --------------------------------------------------

     

    Enumerating ICQ Agent Autostart apps:

    HKCU\Software\Mirabilis\ICQ\Agent\Apps

     

    *Registry key not found*

     

    --------------------------------------------------

     

    Load/Run keys from C:\WINDOWS\WIN.INI:

     

    load=*INI section not found*

    run=*INI section not found*

     

    Load/Run keys from Registry:

     

    HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*

    HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*

    HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*

    HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*

    HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*

    HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*

    HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*

    HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*

    HKCU\..\Windows NT\CurrentVersion\Windows: load=

    HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*

    HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*

    HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*

    HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

     

    --------------------------------------------------

     

    Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

     

    Shell=*INI section not found*

    SCRNSAVE.EXE=*INI section not found*

    drivers=*INI section not found*

     

    Shell & screensaver key from Registry:

     

    Shell=Explorer.exe

    SCRNSAVE.EXE=C:\WINDOWS\OBROTH~1.SCR

    drivers=*Registry value not found*

     

    Policies Shell key:

     

    HKCU\..\Policies: Shell=*Registry value not found*

    HKLM\..\Policies: Shell=*Registry value not found*

     

    --------------------------------------------------

     

    Checking for EXPLORER.EXE instances:

     

    C:\WINDOWS\Explorer.exe: PRESENT!

     

    C:\Explorer.exe: not present

    C:\WINDOWS\Explorer\Explorer.exe: not present

    C:\WINDOWS\System\Explorer.exe: not present

    C:\WINDOWS\System32\Explorer.exe: not present

    C:\WINDOWS\Command\Explorer.exe: not present

    C:\WINDOWS\Fonts\Explorer.exe: not present

     

    --------------------------------------------------

     

    Checking for superhidden extensions:

     

    .lnk: HIDDEN! (arrow overlay: yes)

    .pif: HIDDEN! (arrow overlay: yes)

    .exe: not hidden

    .com: not hidden

    .bat: not hidden

    .hta: not hidden

    .scr: not hidden

    .shs: HIDDEN!

    .shb: HIDDEN!

    .vbs: not hidden

    .vbe: not hidden

    .wsh: not hidden

    .scf: HIDDEN! (arrow overlay: NO!)

    .url: HIDDEN! (arrow overlay: yes)

    .js: not hidden

    .jse: not hidden

     

    --------------------------------------------------

     

    Verifying REGEDIT.EXE integrity:

     

    - Regedit.exe found in C:\WINDOWS

    - .reg open command is normal (regedit.exe %1)

    - Company name OK: 'Microsoft Corporation'

    - Original filename OK: 'REGEDIT.EXE'

    - File description: 'Registry Editor'

     

    Registry check passed

     

    --------------------------------------------------

     

    Enumerating Browser Helper Objects:

     

    (no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

    (no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}

    (no name) - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}

    (no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}

    NAV Helper - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

     

    --------------------------------------------------

     

    Enumerating Task Scheduler jobs:

     

    MP Scheduled Scan.job

    Norton AntiVirus - Scan my computer - HP_Owner.job

    Symantec NetDetect.job

     

    --------------------------------------------------

     

    Enumerating Download Program Files:

     

    [MUWebControl Class]

    InProcServer32 = C:\WINDOWS\system32\muweb.dll

    CODEBASE = http://update.microsoft.com/microsoftupdat...b?1129917381609

     

    [Java Plug-in]

    InProcServer32 = C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    CODEBASE = http://java.sun.com/update/1.5.0/jinstall-...indows-i586.cab

     

    [Java Plug-in]

    InProcServer32 = C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    CODEBASE = http://java.sun.com/update/1.5.0/jinstall-...indows-i586.cab

     

    [Java Plug-in]

    InProcServer32 = C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

    CODEBASE = http://java.sun.com/update/1.5.0/jinstall-...indows-i586.cab

     

    [Java Plug-in 1.5.0_06]

    InProcServer32 = C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll

    CODEBASE = http://java.sun.com/update/1.5.0/jinstall-...indows-i586.cab

     

    [shockwave Flash Object]

    InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash8a.ocx

    CODEBASE = http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

     

    --------------------------------------------------

     

    Enumerating Winsock LSP files:

     

    NameSpace #1: C:\WINDOWS\System32\mswsock.dll

    NameSpace #2: C:\WINDOWS\System32\winrnr.dll

    NameSpace #3: C:\WINDOWS\System32\mswsock.dll

    Protocol #1: C:\WINDOWS\system32\mswsock.dll

    Protocol #2: C:\WINDOWS\system32\mswsock.dll

    Protocol #3: C:\WINDOWS\system32\mswsock.dll

    Protocol #4: C:\WINDOWS\system32\rsvpsp.dll

    Protocol #5: C:\WINDOWS\system32\rsvpsp.dll

    Protocol #6: C:\WINDOWS\system32\mswsock.dll

    Protocol #7: C:\WINDOWS\system32\mswsock.dll

    Protocol #8: C:\WINDOWS\system32\mswsock.dll

    Protocol #9: C:\WINDOWS\system32\mswsock.dll

    Protocol #10: C:\WINDOWS\system32\mswsock.dll

    Protocol #11: C:\WINDOWS\system32\mswsock.dll

    Protocol #12: C:\WINDOWS\system32\mswsock.dll

    Protocol #13: C:\WINDOWS\system32\mswsock.dll

    Protocol #14: C:\WINDOWS\system32\mswsock.dll

    Protocol #15: C:\WINDOWS\system32\mswsock.dll

    Protocol #16: C:\WINDOWS\system32\mswsock.dll

    Protocol #17: C:\WINDOWS\system32\mswsock.dll

     

    --------------------------------------------------

     

    Enumerating Windows NT/2000/XP services

     

    Microsoft ACPI Driver: system32\DRIVERS\ACPI.sys (system)

    Microsoft Kernel Acoustic Echo Canceller: system32\drivers\aec.sys (manual start)

    AFD: \SystemRoot\System32\drivers\afd.sys (system)

    Agere Systems Soft Modem: system32\DRIVERS\AGRSM.sys (manual start)

    D-Link AirPlus Wireless Adapter: system32\DRIVERS\airplus.sys (manual start)

    Alerter: %SystemRoot%\system32\svchost.exe -k LocalService (disabled)

    Application Layer Gateway Service: %SystemRoot%\System32\alg.exe (manual start)

    Application Management: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

    1394 ARP Client Protocol: system32\DRIVERS\arp1394.sys (manual start)

    ASP.NET State Service: %SystemRoot%\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe (manual start)

    RAS Asynchronous Media Driver: system32\DRIVERS\asyncmac.sys (manual start)

    Standard IDE/ESDI Hard Disk Controller: system32\DRIVERS\atapi.sys (system)

    ATM ARP Client Protocol: system32\DRIVERS\atmarpc.sys (manual start)

    Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    Audio Stub Driver: system32\DRIVERS\audstub.sys (manual start)

    Promise driver accelerator: system32\DRIVERS\bb-run.sys (system)

    Background Intelligent Transfer Service: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

    Computer Browser: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    Symantec Event Manager: "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" (autostart)

    Symantec Network Proxy: "c:\Program Files\Common Files\Symantec Shared\ccProxy.exe" (autostart)

    Symantec Password Validation: "c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" (manual start)

    Symantec Settings Manager: "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" (autostart)

    CD-ROM Driver: system32\DRIVERS\cdrom.sys (system)

    Indexing Service: %SystemRoot%\system32\cisvc.exe (manual start)

    ClipBook: %SystemRoot%\system32\clipsrv.exe (disabled)

    COM+ System Application: C:\WINDOWS\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start)

    Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)

    DHCP Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    Disk Driver: system32\DRIVERS\disk.sys (system)

    Logical Disk Manager Administrative Service: %SystemRoot%\System32\dmadmin.exe /com (manual start)

    dmboot: System32\drivers\dmboot.sys (disabled)

    dmio: System32\drivers\dmio.sys (disabled)

    dmload: System32\drivers\dmload.sys (disabled)

    Logical Disk Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

    Microsoft Kernel DLS Syntheiszer: system32\drivers\DMusic.sys (manual start)

    DNS Client: %SystemRoot%\system32\svchost.exe -k NetworkService (autostart)

    Microsoft Kernel DRM Audio Descrambler: system32\drivers\drmkaud.sys (manual start)

    Intel® PRO Network Connection Driver: system32\DRIVERS\e100b325.sys (manual start)

    Symantec Eraser Control driver: \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys (system)

    Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    Event Log: %SystemRoot%\system32\services.exe (autostart)

    COM+ Event System: C:\WINDOWS\system32\svchost.exe -k netsvcs (manual start)

    Fast User Switching Compatibility: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

    Fax: %systemroot%\system32\fxssvc.exe (manual start)

    FltMgr: system32\DRIVERS\fltMgr.sys (system)

    Volume Manager Driver: system32\DRIVERS\ftdisk.sys (system)

    ftsata2: system32\DRIVERS\ftsata2.sys (system)

    GEAR CDRom Filter: SYSTEM32\DRIVERS\GEARAspiWDM.sys (manual start)

    Generic Packet Classifier: system32\DRIVERS\msgpc.sys (manual start)

    Microsoft UAA Function Driver for High Definition Audio Service: system32\drivers\HdAudio.sys (manual start)

    Microsoft UAA Bus Driver for High Definition Audio: system32\DRIVERS\HDAudBus.sys (manual start)

    Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    Human Interface Device Access: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)

    HTTP: System32\Drivers\HTTP.sys (manual start)

    HTTP SSL: %SystemRoot%\System32\svchost.exe -k HTTPFilter (manual start)

    i8042 Keyboard and PS/2 Mouse Port Driver: system32\DRIVERS\i8042prt.sys (system)

    ialm: system32\DRIVERS\ialmnt5.sys (manual start)

    Intel RAID Controller: system32\DRIVERS\iaStor.sys (system)

    InstallDriver Table Manager: "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe" (manual start)

    CD-Burning Filter Driver: system32\DRIVERS\imapi.sys (system)

    IMAPI CD-Burning COM Service: C:\WINDOWS\system32\imapi.exe (manual start)

    Service for Realtek HD Audio (WDM): system32\drivers\RtkHDAud.sys (manual start)

    IntelIde: system32\DRIVERS\intelide.sys (system)

    Intel Processor Driver: system32\DRIVERS\intelppm.sys (system)

    IPv6 Windows Firewall Driver: system32\DRIVERS\Ip6Fw.sys (manual start)

    IP Traffic Filter Driver: system32\DRIVERS\ipfltdrv.sys (manual start)

    IP in IP Tunnel Driver: system32\DRIVERS\ipinip.sys (manual start)

    IP Network Address Translator: system32\DRIVERS\ipnat.sys (manual start)

    iPodService: C:\Program Files\iPod\bin\iPodService.exe (manual start)

    IPSEC driver: system32\DRIVERS\ipsec.sys (system)

    IR Enumerator Service: system32\DRIVERS\irenum.sys (manual start)

    PnP ISA/EISA Bus Driver: system32\DRIVERS\isapnp.sys (system)

    ISSvc: "c:\Program Files\Norton Internet Security\ISSVC.exe" (autostart)

    Keyboard Class Driver: system32\DRIVERS\kbdclass.sys (system)

    Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start)

    Logitech SetPoint PS/2 Mouse Filter Driver: system32\DRIVERS\L8042mou.Sys (manual start)

    Server: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    Workstation: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    Logitech SetPoint HID Mouse Filter Driver: system32\DRIVERS\LHidKE.Sys (manual start)

    Logitech SetPoint USB Receiver device driver: System32\Drivers\LHidUsbK.Sys (manual start)

    TCP/IP NetBIOS Helper: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)

    Logitech SetPoint Mouse Filter Driver: system32\DRIVERS\LMouKE.Sys (manual start)

    Messenger: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)

    MIGBUUPD: \??\C:\WINDOWS\system32\migbuupd.gjs (autostart)

    NetMeeting Remote Desktop Sharing: C:\WINDOWS\system32\mnmsrvc.exe (manual start)

    Mouse Class Driver: system32\DRIVERS\mouclass.sys (system)

    Mouse HID Driver: system32\DRIVERS\mouhid.sys (manual start)

    WebDav Client Redirector: system32\DRIVERS\mrxdav.sys (manual start)

    MRXSMB: system32\DRIVERS\mrxsmb.sys (system)

    Distributed Transaction Coordinator: C:\WINDOWS\system32\msdtc.exe (manual start)

    Windows Installer: C:\WINDOWS\system32\msiexec.exe /V (manual start)

    Microsoft Streaming Service Proxy: system32\drivers\MSKSSRV.sys (manual start)

    Microsoft Streaming Clock Proxy: system32\drivers\MSPCLOCK.sys (manual start)

    Microsoft Streaming Quality Manager Proxy: system32\drivers\MSPQM.sys (manual start)

    Microsoft System Management BIOS Driver: system32\DRIVERS\mssmbios.sys (manual start)

    Norton AntiVirus Auto-Protect Service: "c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe" (autostart)

    NAVENG: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20060607.018\NAVENG.Sys (manual start)

    NAVEX15: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20060607.018\NavEx15.Sys (manual start)

    Remote Access NDIS TAPI Driver: system32\DRIVERS\ndistapi.sys (manual start)

    NDIS Usermode I/O Protocol: system32\DRIVERS\ndisuio.sys (manual start)

    Remote Access NDIS WAN Driver: system32\DRIVERS\ndiswan.sys (manual start)

    NetBIOS Interface: system32\DRIVERS\netbios.sys (system)

    NetBios over Tcpip: system32\DRIVERS\netbt.sys (system)

    Network DDE: %SystemRoot%\system32\netdde.exe (disabled)

    Network DDE DSDM: %SystemRoot%\system32\netdde.exe (disabled)

    Net Logon: %SystemRoot%\system32\lsass.exe (manual start)

    Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

    1394 Net Driver: system32\DRIVERS\nic1394.sys (manual start)

    Network Location Awareness (NLA): %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

    NT LM Security Support Provider: %SystemRoot%\system32\lsass.exe (manual start)

    Removable Storage: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

    IPX Traffic Filter Driver: system32\DRIVERS\nwlnkflt.sys (manual start)

    IPX Traffic Forwarder Driver: system32\DRIVERS\nwlnkfwd.sys (manual start)

    OHCI Compliant IEEE 1394 Host Controller: system32\DRIVERS\ohci1394.sys (system)

    Office Source Engine: "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE" (manual start)

    Parallel port driver: system32\DRIVERS\parport.sys (manual start)

    PCI Bus Driver: system32\DRIVERS\pci.sys (system)

    PCIIde: system32\DRIVERS\pciide.sys (system)

    Plug and Play: %SystemRoot%\system32\services.exe (autostart)

    Pml Driver HPZ12: C:\WINDOWS\system32\HPZipm12.exe (system)

    IPSEC Services: %SystemRoot%\system32\lsass.exe (autostart)

    WAN Miniport (PPTP): system32\DRIVERS\raspptp.sys (manual start)

    Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)

    QoS Packet Scheduler: system32\DRIVERS\psched.sys (manual start)

    Direct Parallel Link Driver: system32\DRIVERS\ptilink.sys (manual start)

    PxHelp20: System32\Drivers\PxHelp20.sys (system)

    Remote Access Auto Connection Driver: system32\DRIVERS\rasacd.sys (system)

    Remote Access Auto Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)

    WAN Miniport (L2TP): system32\DRIVERS\rasl2tp.sys (manual start)

    Remote Access Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

    Remote Access PPPOE Driver: system32\DRIVERS\raspppoe.sys (manual start)

    Direct Parallel: system32\DRIVERS\raspti.sys (manual start)

    Rdbss: system32\DRIVERS\rdbss.sys (system)

    RDPCDD: System32\DRIVERS\RDPCDD.sys (system)

    Remote Desktop Help Session Manager: C:\WINDOWS\system32\sessmgr.exe (manual start)

    Digital CD Audio Playback Filter Driver: system32\DRIVERS\redbook.sys (system)

    Routing and Remote Access: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)

    Remote Procedure Call (RPC) Locator: %SystemRoot%\system32\locator.exe (manual start)

    Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)

    QoS RSVP: %SystemRoot%\system32\rsvp.exe (manual start)

    Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver: system32\DRIVERS\RTL8139.SYS (manual start)

    Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)

    SAVRT: \??\c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVRT.SYS (manual start)

    SAVRTPEL: \??\c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVRTPEL.SYS (system)

    SAVScan: "c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe" (manual start)

    Smart Card: %SystemRoot%\System32\SCardSvr.exe (manual start)

    Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    Secdrv: system32\DRIVERS\secdrv.sys (manual start)

    Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    High-Capacity Floppy Disk Drive: system32\DRIVERS\sfloppy.sys (manual start)

    Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    Symantec Network Drivers Service: "c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" (autostart)

    SPBBCDrv: \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys (system)

    Symantec SPBBCSvc: "c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe" (autostart)

    Microsoft Kernel Audio Splitter: system32\drivers\splitter.sys (manual start)

    Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)

    System Restore Filter Driver: system32\DRIVERS\sr.sys (system)

    System Restore Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    Srv: system32\DRIVERS\srv.sys (manual start)

    SSDP Discovery Service: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)

    Windows Image Acquisition (WIA): %SystemRoot%\system32\svchost.exe -k imgsvc (autostart)

    Software Bus Driver: system32\DRIVERS\swenum.sys (manual start)

    Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)

    MS Software Shadow Copy Provider: C:\WINDOWS\system32\dllhost.exe /Processid:{DA028EC7-06F8-4F5A-8104-F408879C40B1} (manual start)

    SYMDNS: \SystemRoot\System32\Drivers\SYMDNS.SYS (manual start)

    SymEvent: \??\C:\Program Files\Symantec\SYMEVENT.SYS (manual start)

    SYMFW: \SystemRoot\System32\Drivers\SYMFW.SYS (manual start)

    SYMIDS: \SystemRoot\System32\Drivers\SYMIDS.SYS (manual start)

    SYMIDSCO: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\idsdefs\20060505.083\symidsco.sys (manual start)

    SYMNDIS: \SystemRoot\System32\Drivers\SYMNDIS.SYS (manual start)

    SYMREDRV: \SystemRoot\System32\Drivers\SYMREDRV.SYS (manual start)

    SYMTDI: \SystemRoot\System32\Drivers\SYMTDI.SYS (system)

    SymWMI Service: "c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe" (autostart)

    Microsoft Kernel System Audio Device: system32\drivers\sysaudio.sys (manual start)

    Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start)

    Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

    TCP/IP Protocol Driver: system32\DRIVERS\tcpip.sys (system)

    Terminal Device Driver: system32\DRIVERS\termdd.sys (system)

    Terminal Services: %SystemRoot%\System32\svchost -k DComLaunch (manual start)

    Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

    Windows User Mode Driver Framework: C:\WINDOWS\system32\wdfmgr.exe (autostart)

    Microcode Update Driver: system32\DRIVERS\update.sys (manual start)

    Universal Plug and Play Device Host: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)

    Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (manual start)

    Microsoft USB 2.0 Enhanced Host Controller Miniport Driver: system32\DRIVERS\usbehci.sys (manual start)

    USB2 Enabled Hub: system32\DRIVERS\usbhub.sys (manual start)

    Microsoft USB PRINTER Class: system32\DRIVERS\usbprint.sys (manual start)

    USB Scanner Driver: system32\DRIVERS\usbscan.sys (manual start)

    USB Mass Storage Driver: system32\DRIVERS\USBSTOR.SYS (manual start)

    Microsoft USB Universal Host Controller Miniport Driver: system32\DRIVERS\usbuhci.sys (manual start)

    VgaSave: \SystemRoot\System32\drivers\vga.sys (system)

    ViaIde: system32\DRIVERS\viaide.sys (system)

    Volume Shadow Copy: %SystemRoot%\System32\vssvc.exe (manual start)

    Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    Remote Access IP ARP Driver: system32\DRIVERS\wanarp.sys (manual start)

    Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)

    WebClient: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)

    Windows Defender Service: "C:\Program Files\Windows Defender\MsMpEng.exe" (autostart)

    Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)

    Portable Media Serial Number Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

    WMI Performance Adapter: C:\WINDOWS\system32\wbem\wmiapsrv.exe (manual start)

    Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)

    Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)

    Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

    Network Provisioning Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

     

     

    --------------------------------------------------

     

    Enumerating Windows NT logon/logoff scripts:

    *No scripts set to run*

     

    Windows NT checkdisk command:

    BootExecute = autocheck autochk *

     

    Windows NT 'Wininit.ini':

    PendingFileRenameOperations: *Registry value not found*

     

    --------------------------------------------------

     

    Enumerating ShellServiceObjectDelayLoad items:

     

    PostBootReminder: C:\WINDOWS\system32\SHELL32.dll

    CDBurn: C:\WINDOWS\system32\SHELL32.dll

    WebCheck: C:\WINDOWS\system32\webcheck.dll

    SysTray: C:\WINDOWS\system32\stobject.dll

     

    --------------------------------------------------

    Autorun entries from Registry:

    HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

     

    *Registry key not found*

     

    --------------------------------------------------

     

    Autorun entries from Registry:

    HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

     

    *No values found*

     

    --------------------------------------------------

     

    End of report, 36,772 bytes

    Report generated in 0.250 seconds

     

    Command line options:

    /verbose - to add additional info on each section

    /complete - to include empty sections and unsuspicious data

    /full - to include several rarely-important sections

    /force9x - to include Win9x-only startups even if running on WinNT

    /forcent - to include WinNT-only startups even if running on Win9x

    /forceall - to include all Win9x and WinNT startups, regardless of platform

    /history - to list version history only

    0
  • Support

    Maybe clearing the TIF (cache). Go to Start > Run and type in the box: cleanmgr

    Wait while windows scans your system for files to delete.

    When it finishes it will present a list.

    Make sure these 3 are checkmarked and press *ok* to delete them

     

    Temporary Files

     

    Temporary Internet Files

     

    Recycle bin

    ........................................................

    Under *tools* > *Internet Options* choose the "Connections Tab" and then "Local Area Network (LAN) settings"

     

    If Proxy Server is checkmarked, uncheck it.

     

    ................................

    If still no joy:

     

    Download: DelDomains.inf

    http://www.mvps.org/winhelp2002/DelDomains.inf

    Right-click the link above and select: Save Target As (IE only)

    In firefox choose *Save link as* this will open up the download box. Save DelDomains.inf it to your desktop

     

    To use: right-click and select: Install (no need to restart - there is no on-screen action)

    Note: This will remove all entries in the "Trusted Zone" and "Ranges" also. DelDomains was revised (01-16-05) to include the "Enhanced Security Configuration Zones" as some of these newer infections are targeting the "Enhanced" Zone.

    0
  • Customer

    Also, in your last post you instructed me to:

     

    "Open Internet Explorer and choose the *Tools* tab and then press *reset websettings*"

     

    I am not sure what this is referring to as I could not find anything in the tools tab of IE that said "reset websettings". What I did was go into Internet Options from the Tools tab and changed the homepage. I was able to do everything else you asked me to do fine. IE is still not navigating to any pages.

    0

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