Support
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Activity overview
Latest activity by Support-
Support commented,
I think that several antivirus companies have investigated your file, either you've uploaded it to them or they've received it from Virustotal, and updated their signatures to not detect the file.
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Support commented,
Hi Karl, According to your link to Virustotal, Ad-Aware isn't detecting your file.
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Support commented,
Hi Eric, I can see that Bitdefender is the source of Gen:Variant.Razy.582623 and that means, when you inform Bitdefender of this false positive, they'll update their definitions and send that info...
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Support commented,
3 hours ago, samandar said: It tried CPanel but it doesn't worked for me. Do you mean that you can't start CPanel, that it crashes, that Web Companion isn't in the list or that the uni...
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Support commented,
Hi samandar, Please: Uninstall Web Companion from the list of installed programs in Windows, if it exists there. Restart the computer. Uninstall from the list of installed add-ons/extensio...
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Support commented,
Hi olivehippopotamus, Which antivirus program(s) did you have before the installation of Adaware antivirus? Maybe some left-overs disturb Adaware antivirus.
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Support commented,
Thank you for the report.
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Support commented,
You're welcome
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Support commented,
Hi sierra, Please see my answer here:
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Support commented,
Hi again @mikeshome1, Have anything changed since January when the scan took a lot more than 12 hours? What's the size of the used part of the hard disk? Have you tested the hard disk with the tes...